Contact E! News Customer Service

Why should I report an Issue with E! News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Comcast Entertainment Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You have to exit and reopen the gallery links to get it to fully load, news stories sometimes won't load, adds will cut off a story and you'll have to close it and reopen it just to get it to load, and other things of that nature.I couldn't get pictures to download from the app so I deleted it and tried to reinstall.

2. Stays stuck on loading screen.Was working fine, will not open and times out now since last updateUsed to love this app, but it won't open since the last updatei love E! News so much but the app is extremely buggy and it makes it hard to want to be on it.

3. Uninstalling its too frustrating to keep.I like that E!News keeps me informed and updated on what's happening! Without it I'm behind in the latest info.The app quit working.

4. I'm going to delete altogether and just stick to TMZ!! Such a bummer.EVERYTIME there's a security update this app stops working.

5. update: 3/21/19- app was updated and still does not show pictures as it used to.

6. for last couple months pictures won't show.

7. This used to be a great app however now it is garbage!! The content itself is great, getting to that content is most of the time impossible.

8. 90% of the time the articles won't open and the app constantly closes without reason.

9. I have uninstalled and reinstalled the app several times and tried all the different troubleshooting options.

10. is there an issue with the note 9 and this app? maybe they aren't compatible? very frustrating because I used to really enjoy the app and used it daily.

11. Even when it does work, It's either slow, glitchy or you get shut out of the app completely.

1. Fix E! News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart E! News: Restarting the app will resolve most errors.
2. Update the E! News App. Here is how:
   1. On Android goto PlayStore » Search for "E! News" » Open E! News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for E! News » click "UPDATE".
3. Clear E! News app cache: Clearing cached data will force your app to retrieve the latest data directly from E! News servers.
   1. On Android, goto Settings » Apps » Select "E! News" » click Storage » click "Clear Cache".
4. Check E! News app permissions. If any of these permissions required to use your device's features are disenabled, E! News might not work.
5. Uninstall and reinstall E! News. If nothing else has worked, completely uninstall E! News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing E! News not working

2. Fix E! News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make E! News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to E! News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, E! News may not be able to connect to the Internet when running in the background.