Published by The Associated Press on Nov 21, 2024

Report an issue with AP News.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with AP News: World & Local?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Associated Press to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AP News: World & Local image 1 contact AP News: World & Local image 2

About AP News: World & Local

1. With articles in both English and Spanish, AP News by The Associated Press provides a personalized news experience, the most important and timely headlines and Pulitzer Prize-winning journalism. · Curated content hubs for deeper insights into major world news events, sports news and story lines. · AP's award-winning photography from U. S. · Quick, informative videos that capture the stories that you and your friends are talking about. · Local news stories from newspapers and broadcasters.

2. Bringing you breaking news from the Associated Press and hundreds of trusted local and international sources, AP News is your trusted source for real-time world news coverage anytime and anywhere.

3. The AP is the most trusted source of news on Election Night in the U. S.

4. We're also covering consequential elections across the globe that this year that will shape the world we live in.

AP News Customer Insights

1. Suggestions: Fix "Use system dark mode" as it currently doesn't work; support video captions; proportionally increase spacing for big font sizes; include more options for radio (such as volume and rewind); and include more story results for searches.6-18-23 Update.

2. I will have article about a completely different su ject open and reading when the audio for the "AP news minute" starts playing! Fix.

3. It also doesnt allow the user to customize the news they receive (for instance, if you don't want to see Business news on the front page, or only breaking news on your notifications, there's no way to make that happen).

4. This is unacceptable - I'll click a video if I want it to play! Next: No option to filter out certain news.

5. With the latest (6.16.2023) update to AP News app, it no longer functions on my Galaxy 6 Lite tablet, which is up to date software wise for UI and Android.

6. This is super frustrating and I wish someone would reply to my emails and correct the problem!It keeps showing the same story as "breaking news" in red banner across the top.

7. I've reported the glitch on a number of occasions, but I've never received response and it still hasn't been fixed! If I try sharing an article to Facebook, it just shares the photo from the article but not the actual link.

8. The moment you open the app or back out of an article, video starts playing.

9. The app automatically plays video via the one minute update, a real disservice, that eats through bandwidth.

10. The AP news minute plays audio no matter what you're looking at in the app.

11. Top complaint: a video plays automatically when I open the app or return to the list of articles.

Steps to Troubleshoot & Fix AP News Issues

1. Fix AP News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AP News: Restarting the app will resolve most errors.
  2. Update the AP News App. Here is how:
    1. On Android goto PlayStore » Search for "AP News" » Open AP News: World & Local » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AP News » click "UPDATE".
  3. Clear AP News: World & Local app cache: Clearing cached data will force your app to retrieve the latest data directly from AP News servers.
    1. On Android, goto Settings » Apps » Select "AP News: World & Local" » click Storage » click "Clear Cache".
  4. Check AP News app permissions. If any of these permissions required to use your device's features are disenabled, AP News might not work.
  5. Uninstall and reinstall AP News. If nothing else has worked, completely uninstall AP News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AP News not working


2. Fix AP News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AP News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AP News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AP News may not be able to connect to the Internet when running in the background.

Reported Issues