Contact Kompas.com Customer Service

Why should I report an Issue with Kompas.com - Berita Terkini?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KG Media Digital to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I guess with inserted topic like curiosity, or general knowledge e.g.history of coffee,culture etc.might wider the reader's interestMy favorite independent news apps, however the search feature need to be improve.

2. Overall this is a good news app.The quite reliable news so far since its journalists need to learn more on how to write the neutral headings of their news because some headings were quite misleading the content.

3. Reliable news and storiesI have no problem with the news content itself, but after they decide to include video ads between the news, the application becomes slow and less responsiven and sometimes it stop working at all.

4. However, there are many ads especially the big one that suddenly appears n cover the whole page..very annoying.Too many ads, it's not easy to scroll the news since it's hidden, sometimes the headings are provocating.

5. The visual appearance of the app is quite good, it's just that some ads may be annoying when we want to scroll to read the news.

6. What more do you need?! ☺️Up to date news which are cover all aspects.

7. Please review the use of the video ads.Some news entries unable to be clicked at all (i.e. ohayojepang).

8. We type a certain keyword in the search box but couldn't retrieve some related news.

9. You are what you are.The news is always up to date.

10. Some entries, when clicked to open, just open a blank window and failed loading, just leaving the blank window.

11. No need follows other online steps just to get followers.

1. Fix Kompas.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kompas.com: Restarting the app will resolve most errors.
2. Update the Kompas.com App. Here is how:
   1. On Android goto PlayStore » Search for "Kompas.com" » Open Kompas.com - Berita Terkini » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kompas.com » click "UPDATE".
3. Clear Kompas.com - Berita Terkini app cache: Clearing cached data will force your app to retrieve the latest data directly from Kompas.com servers.
   1. On Android, goto Settings » Apps » Select "Kompas.com - Berita Terkini" » click Storage » click "Clear Cache".
4. Check Kompas.com app permissions. If any of these permissions required to use your device's features are disenabled, Kompas.com might not work.
5. Uninstall and reinstall Kompas.com. If nothing else has worked, completely uninstall Kompas.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kompas.com not working

2. Fix Kompas.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kompas.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kompas.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kompas.com may not be able to connect to the Internet when running in the background.