Contact Podcast Player App Customer Service

Why should I report an Issue with Podcast Player App - Podbean?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Podbean - Podcast & Radio & Audiobook to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Dropped one star for all the headache.Usually a 5 star for me, but the past few months have encountered multiple issues: 1) Auto-download for apps has not been working 2) I have selected "do not delete episodes after playing" in both setting options (main menu & download menu), BUT the download either deletes as soon as I start playing the episode or after it's done playing 3) Audio will randomly jump back a few seconds through each podcast, sometimes causing the end of the podcast to cut off early.

2. There should be options to delete d/L's older than X date, or hold only N downloads for a podcast at a time (deleting older ones to maintain the count as new ones are downloaded).

3. I guess it's time for a new podcast app.Addl update: reinstalled and got working again, but lost all my saved downloads and saved settings.

4. Wouldn't play downloaded podcasts for some time, now it won't download episodes at all.

5. Also, whenever I reinstall the app, it tries to download a ton of old episodes, so I ended up having to shut off auto downloads, which I used to enjoy.Used to be my favorite but barely working since last update.

6. For example, if a user downloaded 2 episodes from podcast A, 2 from B, and 2 from podcast C.

7. However, I have to constantly restart the playing podcast, for this app stops it at random times.

8. I don't use cellular data on this app- the crashing is happening while playing downloaded episodes.

9. Maybe it's there, if so, I haven't been able to find it.It would be much better if there was one place where users can view all of the podcasts that were downloaded.

10. Update: now it won't even play the downloaded episodes that I had saved before the problems began.

11. Also playing in backwards linear order (episode 5, 4, 3, etc.) Listening stats not tracking either.Automatic downloads do not work.

1. Fix Podcast Player App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Podcast Player App: Restarting the app will resolve most errors.
2. Update the Podcast Player App App. Here is how:
   1. On Android goto PlayStore » Search for "Podcast Player App" » Open Podcast Player App - Podbean » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Podcast Player App » click "UPDATE".
3. Clear Podcast Player App - Podbean app cache: Clearing cached data will force your app to retrieve the latest data directly from Podcast Player App servers.
   1. On Android, goto Settings » Apps » Select "Podcast Player App - Podbean" » click Storage » click "Clear Cache".
4. Check Podcast Player App app permissions. If any of these permissions required to use your device's features are disenabled, Podcast Player App might not work.
5. Uninstall and reinstall Podcast Player App. If nothing else has worked, completely uninstall Podcast Player App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Podcast Player App not working

2. Fix Podcast Player App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Podcast Player App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Podcast Player App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Podcast Player App may not be able to connect to the Internet when running in the background.