Published by ABC Digital on Nov 15, 2024

Report an issue with 6abc Philadelphia.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 6abc Philadelphia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ABC Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 6abc Philadelphia image 1 contact 6abc Philadelphia image 2

About 6abc Philadelphia

1. Stay updated on local news and AccuWeather, as well as national stories from Philadelphia's most trusted news source.

2. Get breaking news alerts and watch Action News with the 6abc Philadelphia app.

3. Customize the app based on your interests. - Browse news by topic, including I-Team, Safety Tracker, Politics and more! - Get weather and traffic alerts for severe conditions so you’re always up-to-date before you head out. - Choose customized alerts for topics and locations you care about, from entertainment news to sports updates and everything in between.

6abc Philadelphia Customer Insights

1. Avid Actin News viewer from birth.Notifications from app are appropriate and timely, but clicking them to read the associated article never works properly, and returning to the home page to find the article sometimes results in the article not being there.

2. Remember, people are getting their news from YouTube, save journalism, and make the app work as intended.I really like many aspects of the app: the range of local, national, and world news, the ability to fine tune push notifications, and the general user experience.

3. This app unfortunately needs work, and that's sad when you live in the Philadelphia area.While I'm reading a story a popup for the video of *the same story* appears at the top of the screen.

4. There is no option to watch in full screen, turn the phone horizontal and the two large gray bars for the app make it impossible to see what is being shown.

5. Just terrible.The app shows news articles that when you open them becomes really annoying to watch.

6. When you attempt to click on the rebroadcast videos, you get three(3) stories (videos) in and, the third story (video) just repeats as if on a loop.

7. Yet every news video that I try to watch, doesn't play properly.

8. There have also been times when I've decided to read instead of watching but the ad interruptions have not allowed me to finish reading at least one article.

9. If you have no intention of respecting the choice, just don't offer it.No problems with the 'Watch LIVE' option.

10. PLEASE go back to the former rebroadcast video format or, at the very least; STOP (fix) the looping of specific videos.

11. The former format would play the rebroadcast videos in chronological order by date & time.

Steps to Troubleshoot & Fix 6abc Philadelphia Issues

1. Fix 6abc Philadelphia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 6abc Philadelphia: Restarting the app will resolve most errors.
  2. Update the 6abc Philadelphia App. Here is how:
    1. On Android goto PlayStore » Search for "6abc Philadelphia" » Open 6abc Philadelphia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 6abc Philadelphia » click "UPDATE".
  3. Clear 6abc Philadelphia app cache: Clearing cached data will force your app to retrieve the latest data directly from 6abc Philadelphia servers.
    1. On Android, goto Settings » Apps » Select "6abc Philadelphia" » click Storage » click "Clear Cache".
  4. Check 6abc Philadelphia app permissions. If any of these permissions required to use your device's features are disenabled, 6abc Philadelphia might not work.
  5. Uninstall and reinstall 6abc Philadelphia. If nothing else has worked, completely uninstall 6abc Philadelphia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 6abc Philadelphia not working


2. Fix 6abc Philadelphia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 6abc Philadelphia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 6abc Philadelphia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 6abc Philadelphia may not be able to connect to the Internet when running in the background.

Reported Issues