Published by NBC News Digital LLC on Nov 18, 2024

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Why should I report an Issue with NBC News: Breaking News & Live?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NBC News Digital LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About NBC News: Breaking News & Live

1. Watch your favorite primetime and daytime NBC News and MSNBC shows, and listen to a live audio feed of MSNBC with no login required.

2. Watch NBC News NOW in the app for 24-hour news coverage, special reports and live streams of current events, and stay up-to-date when news breaks with our live blogs.

3. Expert opinion and analysis of political news and government news with live commentary from our political correspondents in Washington, D. C.

4. Our free news app features real-time news alerts, in-depth stories, exclusive reporting and articles from award-winning journalists covering US news and international news.

5. Bring NBC News NOW and more on the go with streaming live audio (no authentication required!

6. NBC News brings you breaking news, top stories and live news you need to know.

7. Get your daily news fix with topics spanning politics, health news, tech and science news, business, sports, celebrities and entertainment.

8. Get alerted about local news, weather and local headlines from your area.

9. See the latest on the election directly in the app, including election results by state and county, election maps and polls, and live election updates.

10. This app features Nielsen proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings.

11. To learn more about our digital measurement products and your choices in regard to them, please visit for more information.

NBC News Customer Insights

1. Fixing those issues would make it great.The content of the app is great and I have no complaints; however, the fact that there is no option to save an article either from the notification level or once reading an article inside the app is very frustrating.

2. I'm not having this issue with other apps and there's no new update available .. wishing for an update which might fix this.I love NBC News,but please fix the audio on video playback.

3. This is why NBC's news app is always my last choice and I only read articles when a notification interests me.The app is good, but there are two drawbacks: 1.

4. That, combined with the screen timeout issue described by others and the lack of a traditional search function makes finding or returning to a specific article quite cumbersome.

5. It's too bad since I always used the app daily to catch up on the news, but since this problem began, it's not useable.I've used this app for a long time to listen to the news and it's been great.

6. Now, it constantly activates a notification that lets me know that a news video is ready to resume.

7. But, the last few days the audio stops every time there's a commercial break and the only way I seem to be able to start the audio again is to force stop the app.

8. I uninstalled the app until this obvious bug is fixed.App activates notification to continue with a podcast, although I never started a podcast.

9. While the content is relevant, it does notify you with any speed, making this app less ideal for breaking news.

10. There's no search option, at least not one that's obvious, so now I can't find and finish the article I wanted to read.

11. Also the randomness of when episodes are posted is frustrating.PLEASE NBC news - fix this! This app used to be really good.

Steps to Troubleshoot & Fix NBC News Issues

1. Fix NBC News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NBC News: Restarting the app will resolve most errors.
  2. Update the NBC News App. Here is how:
    1. On Android goto PlayStore » Search for "NBC News" » Open NBC News: Breaking News & Live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NBC News » click "UPDATE".
  3. Clear NBC News: Breaking News & Live app cache: Clearing cached data will force your app to retrieve the latest data directly from NBC News servers.
    1. On Android, goto Settings » Apps » Select "NBC News: Breaking News & Live" » click Storage » click "Clear Cache".
  4. Check NBC News app permissions. If any of these permissions required to use your device's features are disenabled, NBC News might not work.
  5. Uninstall and reinstall NBC News. If nothing else has worked, completely uninstall NBC News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NBC News not working


2. Fix NBC News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NBC News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NBC News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NBC News may not be able to connect to the Internet when running in the background.

Reported Issues