Published by PT Viva Media Baru

Report an issue with VIVA.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with VIVA - Berita Terbaru - Stream?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PT Viva Media Baru to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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VIVA Customer Insights

1. Very dissapointing to see news of that kind.Too much invalid news, too much clickbait.Media clickbait and unconfirmed report, misleading articles and provokatif news, to many ads and bugsThis media app writes too much click bait headlines n hoax.

2. Low level journalism and unbalanced news.This application spreads hoax and hate speech.

3. editors do not confirm the validity of the news, photos, which they present to readersUnbalanced news report.

4. Shame on you!Judulnya banyakan click bait doank.

5. Hasty in uploading news.

6. Full of click bait what the heck.

7. Ngabisin data pelanggan.

8. Proper checking is not done.

Steps to Troubleshoot & Fix VIVA Issues

1. Fix VIVA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VIVA: Restarting the app will resolve most errors.
  2. Update the VIVA App. Here is how:
    1. On Android goto PlayStore » Search for "VIVA" » Open VIVA - Berita Terbaru - Stream » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VIVA » click "UPDATE".
  3. Clear VIVA - Berita Terbaru - Stream app cache: Clearing cached data will force your app to retrieve the latest data directly from VIVA servers.
    1. On Android, goto Settings » Apps » Select "VIVA - Berita Terbaru - Stream" » click Storage » click "Clear Cache".
  4. Check VIVA app permissions. If any of these permissions required to use your device's features are disenabled, VIVA might not work.
  5. Uninstall and reinstall VIVA. If nothing else has worked, completely uninstall VIVA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VIVA not working


2. Fix VIVA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VIVA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VIVA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VIVA may not be able to connect to the Internet when running in the background.

Reported Issues