Published by Business Insider, Inc. on Mar 7, 2024

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Why should I report an Issue with Business Insider?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Business Insider, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Business Insider Customer Insights

1. If an article is published and you receive a push notification, the article shouldn't disappear when you try to read it.Hot 24/7🔥 one of the good ones insider is,easy to use and informative as hell!So far I really like the app, all relevant news easily readable with the option to summerize each article so only key points are displayed.

2. Second, clicking on notifications almost always results in an error that the article is not available despite the fact that you can find the same article by scrolling the feed...usually after manually refreshing the feed.Poor app experience.

3. The app gives you a news notice, lets you read it for about two seconds, then tells you the article is unavailable.

4. I'll get notifications for articles and then when you click on them, the article loads for a few seconds and then you get a message this article is no longer available.

5. Even worse, sometimes (randomly? inexplicably?) the app opens an in-app web browser and loads the website article, which, again, I can't access.

6. Make you download their ap to read it, then force you to pay for the app after the first article.

7. The option to search for specific articles is very user friendly, and the ability to save important articles makes it a breeze to refer back to.

8. Phone: Samsung Galaxy S8The news is good but the app experience is bad.

9. Good luck trying to use the search feature to find the articleWorst experience from the past six months.

10. The app developers also don't know how to manage image caching, and my phone fills up with gigabytes of image previews for old news that I don't even look at anymore.

11. I'm going to assume they aren't actually recalling every article they write and it's just a bad app.

Steps to Troubleshoot & Fix Business Insider Issues

1. Fix Business Insider Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Business Insider: Restarting the app will resolve most errors.
  2. Update the Business Insider App. Here is how:
    1. On Android goto PlayStore » Search for "Business Insider" » Open Business Insider » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Business Insider » click "UPDATE".
  3. Clear Business Insider app cache: Clearing cached data will force your app to retrieve the latest data directly from Business Insider servers.
    1. On Android, goto Settings » Apps » Select "Business Insider" » click Storage » click "Clear Cache".
  4. Check Business Insider app permissions. If any of these permissions required to use your device's features are disenabled, Business Insider might not work.
  5. Uninstall and reinstall Business Insider. If nothing else has worked, completely uninstall Business Insider then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Business Insider not working


2. Fix Business Insider Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Business Insider be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Business Insider not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Business Insider may not be able to connect to the Internet when running in the background.

Reported Issues