Contact CBS News Customer Service

Why should I report an Issue with CBS News - Live Breaking News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CBS Interactive, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. CBS News is your trusted source for breaking U. S. and world news, with local news reporting from our stations in Baltimore, the Bay Area, Boston, Chicago, Dallas-Fort Worth, Denver, Detroit, Los Angeles, Miami, Minneapolis, New York, Philadelphia, Pittsburgh and Sacramento.

2. We also have 14 live, local streams from CBS Stations in: Baltimore, Maryland; Boston, Massachusetts; Chicago, Illinois; Denver, Colorado; Detroit, Michigan; Los Angeles, California; Miami, Florida; Minneapolis, Minnesota; New York; Philadelphia and Pittsburgh, Pennsylvania; Sacramento and the San Francisco-Bay Area in California, and Dallas-Fort Worth in Texas.

3. Customize your push alert settings to get breaking news, local news stories and topics of interest delivered straight to your screen.

4. The CBS News Streaming Network is your destination for breaking news, live events, and original reporting locally, nationally, and around the globe.

5. CBS News 24/7 is the anchored streaming news service from CBS News and Stations, available free to everyone with access to the Internet.

6. CBS News brings you the latest campaign updates, polling and analysis around the presidential election and key House and Senate races.

7. Download now and join millions who trust CBS News to keep them informed.

8. Explore in-depth documentaries from CBS Reports, examining the critical topics driving the global conversation.

9. We break down and contextualize the economic headlines of the day and what those mean for your wallet.

10. Get alerted to the stories that matter most to you.

11. Please email us at support. cbsnews@cbsinteractive.

1. Sometimes more is actually less and this is a great example of that.RECENT UPDATES DID NOT CHANGE APP!! Unless it's live stream app doesn't work! If you try to watch videos of a show once you're done with one and you click on the other, you can hear audio from the previous one and you constantly have to close the app.

2. One note about all news broadcasting: I do want access to raw footage to really see what the reporter is describing that the photojournalist recorded before it got cut for broadcasting.I am done with my phone being taken hostage when ads play.

3. Sad to say, as bad as the CBS news app is, most other American news apps are even worse.I really dislike that if I have to back out of a (streamed) story for something else coming in on my phone, that I cannot resume where I left off.

4. I'm considering uninstalling and just going directly to their website on mobile because that seems to be more stable... For reference this issue has been happening with this app for over 3 years and it's very frustrating.I doubt anyone who can make changes will read this, but here goes...the app is incredibly slow to load.

5. They break up the shows in videos and it's not all of the program, plus you can't find them you have to scroll the entire site just looking for the rest of it.The CBS News app catches me up on the news when I'm out and about.

6. I understand the need for a revenue stream but forcing your phone to play a 30 second far from inspires me to by a product when the whole time I am trying to quiet the video.

7. Every time I click into a story that pops up I continuously get an error message that the app stops working.

8. The reason I give four stars is, although I appreciate the technical improvement in the app's function, there's still room for improvement.App is VERY slow to load initially.

9. You won't be able to skip, stop or close the app.I really liked the previous version of the CBS News app.

10. I can either, close the app and lose the story, wait and have the error message pop up, or click send feedback and wait to have the error message pop up again.

11. 5 seconds into the ad I am debating how badly I want to even read the news but too bad, the ad has you stuck.

1. Fix CBS News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CBS News: Restarting the app will resolve most errors.
2. Update the CBS News App. Here is how:
   1. On Android goto PlayStore » Search for "CBS News" » Open CBS News - Live Breaking News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBS News » click "UPDATE".
3. Clear CBS News - Live Breaking News app cache: Clearing cached data will force your app to retrieve the latest data directly from CBS News servers.
   1. On Android, goto Settings » Apps » Select "CBS News - Live Breaking News" » click Storage » click "Clear Cache".
4. Check CBS News app permissions. If any of these permissions required to use your device's features are disenabled, CBS News might not work.
5. Uninstall and reinstall CBS News. If nothing else has worked, completely uninstall CBS News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CBS News not working

2. Fix CBS News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CBS News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CBS News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CBS News may not be able to connect to the Internet when running in the background.