Contact Sync Customer Service

Why should I report an Issue with Sync for Reddit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Red Apps LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That aside, I've been using Sync for years now, and even with ads, it's still the best experience I've had with Reddit on mobile.Best reddit app I've used.

2. Looks like a push to get people to pay for the Pro version for no ads, which I'll pay, but these changes rub me wrong way.I don't know what happened within the last few months, but Sync has started chewing through my phone's battery like nobody's business, even when not in the app tray.

3. Reddit can't compete with this app's UI.After using the official app for years, I got fed up and looked for alternatives.

4. Well thought out and customizable.A couple months ago, Sync started auto-clicking on its own ads, forcing open the app store several times in a row as you attempt to close them and get back into the app.

5. Controls make sense unlike other apps, you can swipe up to exit a video player or you can swipe left to leave the comment section.

6. There are a number of bugs, error messages couldn't be less helpful if they tried... One thing I will give it though is it never double posts comments.

7. The only thing I wish it had was a gallery view (the swipe view is a good alternative).

8. I almost went with Relay, but opted for Sync because the design is more appealing to me.

9. So incredibly disrespectful of its users that the decision to permanently uninstall it and live with the original Reddit app was easy to make.

10. With so many other reddit apps available, I don't see a reason to struggle with it.

11. The best way of using reddit available on Android.

1. Fix Sync Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sync: Restarting the app will resolve most errors.
2. Update the Sync App. Here is how:
   1. On Android goto PlayStore » Search for "Sync" » Open Sync for Reddit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sync » click "UPDATE".
3. Clear Sync for Reddit app cache: Clearing cached data will force your app to retrieve the latest data directly from Sync servers.
   1. On Android, goto Settings » Apps » Select "Sync for Reddit" » click Storage » click "Clear Cache".
4. Check Sync app permissions. If any of these permissions required to use your device's features are disenabled, Sync might not work.
5. Uninstall and reinstall Sync. If nothing else has worked, completely uninstall Sync then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sync not working

2. Fix Sync Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sync be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sync not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sync may not be able to connect to the Internet when running in the background.