Contact Podcast Go Customer Service

Why should I report an Issue with Podcast Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sanity Audio Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When autoplaying, it will ignore whether or not you've already listened to an episode when deciding which to play next; this is super frustrating, for example, when you're driving and can't pick up your phone and navigate to another episode and do things that it should do for you like kick off old episodes from "my playlist".It works.

2. It's minimal, but gets old fast if you listen to a lot of podcasts.it's ok, cleaner than others but really does not allow you to organize your podcast channels by favorite or easily show you when there is a new podcast, you have to dig in a bit.

3. Also clearly their business strategy is to overwhelm you with so many intrusive ads that block your screen and stop your podcast, that you pay for the ad-free version but I am hesitant to support that kind of business practice.

4. The reason I'll find another app is that it's pretty poorly designed, regarding user convenience; too much unnecessary navigation is required to go to your favorite subscriptions, return to your place in a list of episodes, etc.

5. (2) I can't list episodes for a podcast unless I'm online, even if I just downloaded several episodes of that podcast, which is useless if I'm on a plane or otherwise not online.Good overall.

6. I click the download button, the episode starts playing, I stop it, try to download again, it starts playing again.

7. Whenever I attempt to download a new episode, right when the download is about to finish the app either crashes and closes completely or I'm stuck on a black screen.

8. I'd also like to be able to make 2 play lists, one for family friendly content, and one for grown up content.It does all the things I want out of a podcast app.

9. I download podcasts and listen to them offline, and sometimes have trouble with playback from one episode to the next.

10. Get literally any other app.I don't know why episodes that are completed, are still under "unfinished" even though they show "complete" and I have to "remove from playlist" repeatedly and episodes keep popping back up.

11. It makes it frustrating to listen to in the car, because episodes I've already listened to keep playing.

1. Fix Podcast Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Podcast Go: Restarting the app will resolve most errors.
2. Update the Podcast Go App. Here is how:
   1. On Android goto PlayStore » Search for "Podcast Go" » Open Podcast Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Podcast Go » click "UPDATE".
3. Clear Podcast Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Podcast Go servers.
   1. On Android, goto Settings » Apps » Select "Podcast Go" » click Storage » click "Clear Cache".
4. Check Podcast Go app permissions. If any of these permissions required to use your device's features are disenabled, Podcast Go might not work.
5. Uninstall and reinstall Podcast Go. If nothing else has worked, completely uninstall Podcast Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Podcast Go not working

2. Fix Podcast Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Podcast Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Podcast Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Podcast Go may not be able to connect to the Internet when running in the background.