Published by Kantipur Media Group

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Why should I report an Issue with ekantipur?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kantipur Media Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ekantipur Customer Insights

1. very clean good looking UI and without ADWith epaper version available , this app used to be outstanding among other.But , with slow loading of epaper and inability to download in epaper version it is gradulaly losing it's aura.Many times asked about various problem but no reply!😣 What a hell!!! nowdays kantipur epaper couldn't be downloaded but THT easily they can raise certain amount of price! another while loading epaper it causes hang to phone.................😣😣😣It takes a lot of time to load a news and the interface is not attractive and convenient .your app is not working since last week.

2. This app is so useful cause It provides all the media totally for free without any subscription like newspapers, hd tv streaming,radio but the layout of the app is not good😏 i want to suggest app developers to change the layout like Netflix or iflix which looks amazing in amoled smartphone and tablet with high contrast themeToo Much Advertisenment.

3. i have installed and re-installed multiple time.. plz have a lookworst.if you can't upload epaper in proper format then remove your App from Google Playstore.

4. It i User Interface is too useless, boring style.

5. While scrolling news, Ad appears everytime.

6. Learn something from (Onlinekhaber) App.

Steps to Troubleshoot & Fix ekantipur Issues

1. Fix ekantipur Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ekantipur: Restarting the app will resolve most errors.
  2. Update the ekantipur App. Here is how:
    1. On Android goto PlayStore » Search for "ekantipur" » Open ekantipur » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ekantipur » click "UPDATE".
  3. Clear ekantipur app cache: Clearing cached data will force your app to retrieve the latest data directly from ekantipur servers.
    1. On Android, goto Settings » Apps » Select "ekantipur" » click Storage » click "Clear Cache".
  4. Check ekantipur app permissions. If any of these permissions required to use your device's features are disenabled, ekantipur might not work.
  5. Uninstall and reinstall ekantipur. If nothing else has worked, completely uninstall ekantipur then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ekantipur not working


2. Fix ekantipur Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ekantipur be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ekantipur not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ekantipur may not be able to connect to the Internet when running in the background.

Reported Issues