Contact News360 Customer Service

Why should I report an Issue with News360?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of News360 Systems Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I don't appreciate having every post turned into an ad for the app! Also, I was hoping this app would work with Text-to-Speech, but it doesn't.I have been using News 360 for years and have loved using it.

2. I love when the app opens an article within itself, but when it loads a page like something from Newsweek, it feels like putting bleach in my eyes.I have been using the app for a few years but recently it stopped working.

3. If every app on my device had a $1.00 monthly subscription fee, I would be paying over $2,000 per month! Charge once for premium and start to include basic features without a subscription or prepare to go belly up very quickly... Also, widgets are buggy, often not displaying anything at all, or articles without images.Extremely disproportional ratio of Indian sources (when I've shown no interest in such).

4. Even when you are reading the "web" version of the story rather than using the app's reader, the story is framed by the app rather than opened in your browser, and the app hides the direct link to the article.

5. it seems silly that a day old story come before a story that is only an hour or two old.Paid subscription for AMOLED theme is ridiculous! To charge people for a basic battery saving feature like that is absurd.

6. You can get around it by sharing the story to your browser rather than using the web button, and copying the direct link from there, but what a hassle.

7. Makes it difficult to exit Fox news sites (disables standard back button forcing you to hard exit the app -- although sometimes toggling back and forth between reader view and web view will re-enable back button -- only happens on Fox news sites).

8. I hope they can make some changes.I've used it for a few years, and on my old Galaxy S9, it was the best, most configurable of the news apps, with an available compact text-only list for easily scrolling headlines.

9. It has learned what I am interested in (and not) very well - almost everything that comes up in my stream is something I want to read, and I have only been using it for a week.

10. Unfortunately on my new Pixel 6 Pro with Android 12, the app thinks it is a tablet and only shows 3 to 6 articles per page even in high density text-only mode, instead of a scrollable list.

11. I work a lot of hours and the widget made it easy to quickly flip through the top articles to find one I wanted to read.

1. Fix News360 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart News360: Restarting the app will resolve most errors.
2. Update the News360 App. Here is how:
   1. On Android goto PlayStore » Search for "News360" » Open News360 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for News360 » click "UPDATE".
3. Clear News360 app cache: Clearing cached data will force your app to retrieve the latest data directly from News360 servers.
   1. On Android, goto Settings » Apps » Select "News360" » click Storage » click "Clear Cache".
4. Check News360 app permissions. If any of these permissions required to use your device's features are disenabled, News360 might not work.
5. Uninstall and reinstall News360. If nothing else has worked, completely uninstall News360 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing News360 not working

2. Fix News360 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make News360 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to News360 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, News360 may not be able to connect to the Internet when running in the background.