Published by Mayur Sunil Kakade

contact Guide for 9app Mobile Market Chat with our AI-based Guide Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Guide?



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Why chat with our AI Guide Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Guide.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Actually I am not interested 2 give any review for any Applications but for this application I would like to give review and comment on it because of its memorable features like firstly I love this application for giving all types of downloading things like application, music, game, etc ... I fall in love with this application 😍❤️This is the WORST WORST VERYWORST SUPER WORST APPS I've ever seen!! If i could give it 0 star then I will probably dont hesitate to put 0 star to this ridiculous apps..yeah I realized I wasted my time and my data downloading this apps and right frow now I realized again that Im wasting my time here! Very pathetic,im sorry Im just being honest here;)This app is only for the apk of any apps it's not have any files of the app but this app is best for poor person who not able to recharge their Mobile as more money like ttey recharge their Mobile as a 500mb so this a...

2. It Wants to give the game of his choice: searching option Not availableIt is worst apps i dislike it everytimes downloading apps gets fail to open so i request to everyone not to install this app and save ur time and dataPubg Chinese game so bang but, 9 apps all apps indian goverment Opposite ,uc browser , share it ,we chat , youcam, uc news, and more all app permission fresh download and update illegal permission from 9 apps ,, pls bang in 9 apps ,...Very uglyyyyyyy! And the worst app in the world with so many ads.

3. Don't waste your time and data on this app pls,too many ads.so far worst app I have ever seen"the app has a lot of ads"?? the entire app is a freaking ad u can't do anything with it 😑😑😑😑Very bad app, no any gme searching option.

4. Its really really annoying.. This app doesn't deserve even a single star.Very very very much worst app forever and ever.

Steps to Troubleshoot & Fix Guide Issues

1. Fix Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Guide: Restarting the app will resolve most errors.
  2. Update the Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Guide" » Open Guide for 9app Mobile Market » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guide » click "UPDATE".
  3. Clear Guide for 9app Mobile Market app cache: Clearing cached data will force your app to retrieve the latest data directly from Guide servers.
    1. On Android, goto Settings » Apps » Select "Guide for 9app Mobile Market" » click Storage » click "Clear Cache".
  4. Check Guide app permissions. If any of these permissions required to use your device's features are disenabled, Guide might not work.
  5. Uninstall and reinstall Guide. If nothing else has worked, completely uninstall Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Guide not working


2. Fix Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Guide may not be able to connect to the Internet when running in the background.

Reported Issues

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