Published by Globo.com

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with globo.com?



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Why chat with our AI globo.com Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of globo.com.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Aplicativo é um lixo!O desempenho as vezes compromete mesmo usando Wi-Fi.Nao funciona fora do brasil a globo ao vivoEsta muito mal otimizado, pior aplicativo de notícias que instalei até agora.este app é muito lento pra carregar as páginas, vídeos etc... sem contar os travamentos q ocorrem.

2. experience for the userLento e trava muito.Muito difícil de usar devidos aos travamentos.Conseguiram fazer pior do que estava.

3. What a shame Globo.Trouble to highlight advertisementsBuggy, this is only a cheap iframe shell of the actual website.

4. Terrible it takes 2hrs to watch an 1 hour show every 5words it stops to download .

5. Nightmare to watch anyty is this App.

Steps to Troubleshoot & Fix globo.com Issues

1. Fix globo.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart globo.com: Restarting the app will resolve most errors.
  2. Update the globo.com App. Here is how:
    1. On Android goto PlayStore » Search for "globo.com" » Open globo.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for globo.com » click "UPDATE".
  3. Clear globo.com app cache: Clearing cached data will force your app to retrieve the latest data directly from globo.com servers.
    1. On Android, goto Settings » Apps » Select "globo.com" » click Storage » click "Clear Cache".
  4. Check globo.com app permissions. If any of these permissions required to use your device's features are disenabled, globo.com might not work.
  5. Uninstall and reinstall globo.com. If nothing else has worked, completely uninstall globo.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing globo.com not working


2. Fix globo.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make globo.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to globo.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, globo.com may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Sujeews

Unscripted my channel

— 3 years ago by Sujeews

Please unscripted

— 3 years ago by Sujeews

Unscripted