Contact globo.com Customer Service

Why should I report an Issue with globo.com?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Globo.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Aplicativo é um lixo!O desempenho as vezes compromete mesmo usando Wi-Fi.Nao funciona fora do brasil a globo ao vivoEsta muito mal otimizado, pior aplicativo de notícias que instalei até agora.este app é muito lento pra carregar as páginas, vídeos etc... sem contar os travamentos q ocorrem.

2. experience for the userLento e trava muito.Muito difícil de usar devidos aos travamentos.Conseguiram fazer pior do que estava.

3. What a shame Globo.Trouble to highlight advertisementsBuggy, this is only a cheap iframe shell of the actual website.

4. Terrible it takes 2hrs to watch an 1 hour show every 5words it stops to download .

5. Nightmare to watch anyty is this App.

1. Fix globo.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart globo.com: Restarting the app will resolve most errors.
2. Update the globo.com App. Here is how:
   1. On Android goto PlayStore » Search for "globo.com" » Open globo.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for globo.com » click "UPDATE".
3. Clear globo.com app cache: Clearing cached data will force your app to retrieve the latest data directly from globo.com servers.
   1. On Android, goto Settings » Apps » Select "globo.com" » click Storage » click "Clear Cache".
4. Check globo.com app permissions. If any of these permissions required to use your device's features are disenabled, globo.com might not work.
5. Uninstall and reinstall globo.com. If nothing else has worked, completely uninstall globo.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing globo.com not working

2. Fix globo.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make globo.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to globo.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, globo.com may not be able to connect to the Internet when running in the background.