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What users are saying
1. it's free, has credit monitoring, can be used as a traditional bank account, doesn't show up like a prepaid card, offers multiple savings account options, offers secured credit card option, you can transfer money in and out of this account from other accounts right on your app or account page, offers overdraft protection, offers direct deposit 2 is user friendly, love the dashboard...this is by far the best card I have had.
2. Which normally isn't a big deal but the bill needed to be paid before the place closed and I almost missed paying it waiting on the app to show I had the money.Everyone should try this app if they're looking for a mobile checking and savings account rolled into a simple app.
3. I just started my new account and my experience so far has been great! Everything's laid out in print and I was even able to opt in to overdraft protection right away after I started my direct deposit.
4. Once you get a couple of direct deposits totaling over 400 dollars in a 1 month period, the app will allow you to apply for a secured credit builder card.
5. Pending charges don't show up on your account, or shoe briefly, so you never know what transactions haven't completely gone through without looking through every single transaction.
6. The problems have ranged from unauthorized purchases , charges posting more than once on my account, lost cards being delivered etc.
7. I will never go back to a brick and mortar bank.So far it's great, no hidden fee's like other online debt card banks.
8. easy to use, lots of options from Overdraft protection to secured Credit Cards for less than perfect FICO scores.
9. Your 360 card account balance.
10. Will be recommending it to family and friends though.This bank account was at one time a great one to use.
11. You can also lock and unlock both the debit and secured credit building card when not in use all from one app.
Steps to Troubleshoot & Fix GO2bank Issues
1. Fix GO2bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart GO2bank: Restarting the app will resolve most errors.
- Update the GO2bank App. Here is how:
- On Android goto PlayStore » Search for "GO2bank" » Open GO2bank: Mobile banking » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for GO2bank » click "UPDATE".
- Clear GO2bank: Mobile banking app cache: Clearing cached data will force your app to retrieve the latest data directly from GO2bank servers.
- On Android, goto Settings » Apps » Select "GO2bank: Mobile banking" » click Storage » click "Clear Cache".
- Check GO2bank app permissions. If any of these permissions required to use your device's features are disenabled, GO2bank might not work.
- Uninstall and reinstall GO2bank. If nothing else has worked, completely uninstall GO2bank then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing GO2bank not working
2. Fix GO2bank Server issues & Internet Connection
- Check network connection: An unstable Internet will make GO2bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to GO2bank not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, GO2bank may not be able to connect to the Internet when running in the background.
Reported Issues
I forgot my password and no longer have access to the email I used to open my account. I have my card, the account is active…I just can’t get into it. Please help.
My email address was yakattack218@redacted and I no longer have access to it to get the email for a forgotten password. My new email is zschmidt808@redacted because that phone is smashed and I can't get into my account.
I’m unable to log in my go2bank account and i want it to be fix so i can make use of it
Can't access my account need update number and email
Please unlock my account.
Why can't I login!?
The staff is either retarded they steal money out of your account and pretend they are help ing you with activating the card when they give you the run around all day and night and me it took care three days just to get proper assistance with activating the card they are retarded Mobile bank please never use it they steal money cause on every other site my card declined but still have a balance there app glitchy and not helpful to either even with normal data services
I don’t really use the account and don’t wanna keep being charged
I have issue logging to the mobile app and need it resolved
Unable to login try again after 15 minutes. This has been happening for the past 1 months and all my money is in my accounts kindly help
i can't login in my account last few day when i try to login show this (Unfortunately we are unable to log into your account right now. Please try again in a few minutes.) Check my account
I tried login my go2bank account but it say login error try again latter
I changed my phone and I want to login my go2bank app on my new phone just writing login error and I don't understand
Unable to login issues I have on my account
I have a GO2bank card, I have activated it , but I have not started using it because I could not login into the bank app. I was able to login into my phone browser but that does not bring out the full features. Please kindly resolve that. Thank you
cant login
How do I check to see how much money I got on it
Unlock my account and money and change my birthday date on it
I need to access my money on my go2bank account I need it unlocked asap please & thank you.
I let my friend use and she changed password my email and phone number... And I must recover my account or close it
We're reaching out to let you know there was an unsuccessful attempt to log in to your go2bank account from an unrecognized
Go2bank has been the best bank I’ve wanted to use. But it’s obvious that it’s couldn’t let me login on the Mobil app. But it’s allows me to login Using the site on chrome. I need a solution on how I can login to the bank using the mobile app.
I have an issue with my GreenDot card and I have to file dispute where my card and app was messed with long story short they have shut down my account but I have a third card on my GreenDot account and it is one of your cards a go to bank prepaid card it is responsible and is being used to make transactions with my money that is not authorized how do I get in touch with you and how do I get this card with go to bank off of my GreenDot account
My go2bank app can’t login saying unsuccessful attempts to login
rediculus cant get ur money out
Can't login to my go2bank account
Not receiving my emails link to reset my password
Unfortunately we are unable to log into your account right now. Please try again in a few minutes
Unfortunately we are unable to log into your account right now. Please try again in a few minutes. Please I need to login to my account in my mobile app.
I need to access my account... I need to many talk on my account “ unable to access wrong information shit wtf
Go2bank is fucking bullshit i make a complaint about unable to login into GO2bank app yet no feedback yet I’m deleting your fucking app off my phone right away
I was unable to get in my GO2bank app on my phone
I cant login to the email i have with go2bank card and i cant login
I want to cancel go2bank account
I can't be able to login to my go2bank anymore, they have change my Gmail and password please help me reset it back
I am not receiving codes to activate my card or get into my account.i don't know if my card is activated?
I just created a new go2 bank online and I can’t login both in the app and online
I’m not about to login my account again. I keep getting this alert in my inbox. "GO2bank: There was an unsuccessful attempt to log in to your GO2bank account." It doesn’t take me to the page to enter the verification code.
I keep getting the runaround about my account I cannot get into the app and when I called customer service they say they cannot help me my number got changed on my account don't know how I emailed them 3 times but nothing i had direct deposit i still ain't received i am getting very mad cause I need my $700
i want to login my account
I have been trying to login to my account but my go2bank is telling me to keep trying back in 15 minutes. please i need to know whats going on. And make this issue rectified
I am unable to get past verification because I no longer have access to the attached phone number. New number is 5206001534. Also email must be updated as well.
I can’t log in my GO2BANK App
Why is the app telling me “unable to sign in at the moment please try again later”
I need to reset my password and phone and email address I lost my phone and I can't find it for anything
Why can’t I login tonight my Go2bank banking app. Keeps saying unsuccessful attempt
Why I keep receiving unable to login to my own account my account it keep repeating ..... Unfortunately we are unable to log into your account right now. Please try again in a few minutes.
Unfortunately we are unable to log into your account right now. Please try again in a few minutes.
I try to log into my account and it says Unfortunately we are unable to log into your account right now. Please try again in a few minutes. What do I have to do to solve that problem?
Someone changed my Account gmail and I’m unable to login into my acct pls help me
I’m unable to login my Go2bank account. Each time I try I recieve a text saying: GO2bank: There was an unsuccessful attempt to log in to your GO2bank account.
It keeps telling me to try again in 15 minutes time
Never received link to reset my password to login
I'm not able to log into my account
I would love to close my account and I'd prefer to do it online without having to call and talk to someone over the phone. I'd also love to somehow bring the account balance back to $0.00 so that way the account would be able to close without any kind of problems. I can't afford to keep the account because every month I end up getting overdrawn by $5.00. If that keeps up I'll never be able to recover from it because I don't know how I'll ever manage to pay any of that money back to keep the account from getting overdrawn.
Please why can't I login to my go2bank mobile app or the web, please it's not fair, am really hurt now
have been trying to login to my account but my go2bank is telling me to keep trying back in 15 minutes. please i need to know whats going on with my account
I cant get into my account at all says cant get into account now please try again later
GO2bank: There was an unsuccessful attempt to log in to your GO2bank account.
Why does my account says unsuccessful attempt anytime I try login in
I lost access to me email login and mobile number for verification. could you kindly help out
I can't log in my account again.....the app and web won't let me login again
I can’t login into my account, it shows unable to login at the moment the app doesn’t login on my phone
Have been trying to get into my bank account from mobile app and it’s not login in and always tell me to try again later. This is exhausting and frustrating. Please treat as urgency, I need to access my app
I tried to login to my Go2bank app and it keeps saying unable to login and I should try again later and whenever I try later it keeps telling me same stories
Anytime I try to login to my GO2bank, I get a text message saying there was an unsuccessful attempt to login to your GO2bank. It’s frustrating.
I have a go2bank prepaid account, however, since I replaced my device I have been unable to login to my go2bank account. Please help.
I recently just obtain my own personal email address at the time I got my go2bank account i was using a friends email now i have my own. Old email tyroneleebarnes@redacted new is gmark1552@redacted Dob 12/01/1963 last 4# 4395 1417 SE Riverside dr evansville in 47713 my name again is mark wayne garrett
Will not let me log in. Keeps denying my Email so what do I do
I’m unable to login to my Go2bank account,it’s says I should try again in next 15minutes but it says same thing after 15mins
Its not sending a verification code to my email or phone number to login to my go2 bank app or online website.
I don’t know why i can’t login my account to the app, please kindly help
I can’t login my account on the Go2Bank app, why, please I need immediate response on this
When I try to log in my go2bank card account it just say unable to log u in
Hi IAM malcom Watkins I need help to unlock my account
I need to dispute a transaction that was never made by me but yet was charged$29. Then that charge sent me into overdraft and now I’m negative and have to pay fees for overdrafting as well.
I been trying to get into my Go2bank account on the mobile app but it’s not logging in
I'm unable to log in on my Go2bank bank account on the application, its response is log in error
Why can’t I login on my mobile app only on safari, I need that I want you to allow that happen I need it ASAP
Someone changed my username how do I change it back
Everytime try to login iinto my online account i get a message saying unsucsessful login attempt,help
I have a pending transaction of an echeck paid to me on PayPal through obe of your customers it's been almost a week I need it cleared already this is insane!
It's been over 72 hours and am unable to login to my go2bank account to retrieve phone number I signed up with so I can speak to customer service about a pending direct deposit from my unemployment that was paid on May 13, 2021. The customer service at go2bank is horrible. They hang up on you, etc.. The site says to wait 24 hours to login and it's been over 72 hours and still get the same error message.
Unable to login on website and mobile app. Failure login attempt everytime Can you fix it for me now. My card just got delivered and I need to activate it
Am always having issues anytime I wanna login into my account. It’s always saying unsuccessful attempt. I don’t really understand anymore what’s wrong. And please I need immediate solution
i cant login to my account each time i try it keeps telling not vaild
It’s not allowing me login my mobile app on my phone.
I need a reset password link!!! I cannot get my stimulus without resetting my password and I haven't received an email link within 2 days now! This is ridiculous!!!!!!
I can’t login on a new device it’s saying wrong password or email
I can’t log in to my account it’s saying error or invalid password or email and I’m very sure that’s my correct password and they are not sending me anything in my mail to reset the password
Please immediately resolve and start my overdraft coverage. Have sent and sending again proof of deposits.
here is my account # 15101518670200 When I check online it says a transfer of $750.00 was made to my other bank Northwest Bank but the money did not show up there. I contacted their customer service and they confirmed the money never was received so they told me to contact Go2Bank. It says the transfer was done at 5:16am on monday may 10, 2021.
Unable to login on Go2 bank mobile app Using app
I couldn’t log in on my Go2bank App on my new device please how can I fix that?
My GO2BANK mobile app is not working
I dont have access to email to get my conversation code. How can I log in
When will the money post in my account. It has been four business days
I can’t login my go2bank on another device Because I changed my phone
Account locked help me
i have been trying to order a card to my address on file but i cant seem to get into the app to have that access kindly help me resolve this issue
