Published by Housing Bank

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Why should I report an Issue with Housing Bank Mobile Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Housing Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Housing Bank Customer Insights

1. PLEASE do something about itIt's not recommended to use this app it keeps logout!!! It still the same problem since more than a month !! What a developers team you have!!!!😢😥 Now more than 2 months without benefit!!!! Very sophisticated app and basic not like the Arab bank !! Your bank love paper tooooo much !!!In general the application looks good, however it lacks to many features like transfer between registered accounts within the bank with different currencies.

2. This is utter nonsense, fix your application and hair professional staff.Bad experience, I just update the application and I can't log in to my account, it says your device is blocked and the application is shutting done every time I try to log in.When i log in to account .

3. I cannot log into my account because the application doesn't allow me to insert the token password, that is to say I can't insert the digits sent to my mobile.

4. Is successfully changed!! Among all bank applications, the housing bank app wins the worst and last position!!Application crashes whenever it sends the token no.

5. Appreciate if you could resolve this issue your side and revert to me ASAP.It always manages to crash, and inform of an update, but never seen the results of those constant updates, and if I want to check the website for online banking, it also sucks.

6. The application has a lot of bugs! look at Bank Al Itehad app and learn from them.Negative experience .

7. I deleted the application several times, at occasions I deleted data and cleared the cash, yet the application did not function as it should.The worst app ever.

8. Internet is always there on my mobile but the application is not working.I reinstalled it several times but i always get the same error msg.

9. latest update 17/4/2019 * corporate account.

10. Everytime I want to browse through app service I meet the fundamental massage talking about unending upgrade.

11. Every singel time you open this app an add page should appear infront of you and you need to click Skip this is really slow and annoying.

Steps to Troubleshoot & Fix Housing Bank Issues

1. Fix Housing Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Housing Bank: Restarting the app will resolve most errors.
  2. Update the Housing Bank App. Here is how:
    1. On Android goto PlayStore » Search for "Housing Bank" » Open Housing Bank Mobile Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Housing Bank » click "UPDATE".
  3. Clear Housing Bank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Housing Bank servers.
    1. On Android, goto Settings » Apps » Select "Housing Bank Mobile Banking" » click Storage » click "Clear Cache".
  4. Check Housing Bank app permissions. If any of these permissions required to use your device's features are disenabled, Housing Bank might not work.
  5. Uninstall and reinstall Housing Bank. If nothing else has worked, completely uninstall Housing Bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Housing Bank not working


2. Fix Housing Bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Housing Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Housing Bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Housing Bank may not be able to connect to the Internet when running in the background.

Reported Issues