Published by Sodexo Pass on May 25, 2023

Report an issue with Sodexo Club MX.
Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Chat with our AppContacter AI Support

Why should I report an Issue with Sodexo Club MX?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sodexo Pass to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Sodexo Club MX image 1 contact Sodexo Club MX image 2

About Sodexo Club MX

1. - Acceso a nuestra red de aceptación por servicio. - Consultar el mapa para llegar a restaurantes, gasolineras o comercios afiliados. ¡Regístrate hoy mismo y comienza a disfrutar los beneficios! ¿Tengo que descargar la app de Sodexo Club si ya tengo la app happi Club? Sí.

2. Te pedimos descargues Sodexo Club, ya que partir de ahora ésta será la única app donde podrás consultar tu saldo para cualquier producto de Sodexo (excepto Wizeo).

3. Esta página irá siendo enriquecida conforme vayan siendo liberadas nuevas funcionalidades de Sodexo Club.

4. Aquí podrás encontrar éstas y otras preguntas frecuentes junto con videos e información que Sodexo libera de manera pública y oficial a sus tarjetahabientes.

5. Si quieres sugerir mejoras, escríbenos a tarjetahabientes. mx@sodexo. ¿Quieres mejorar la Calidad de Vida de tus colaboradores? Sodexo.

6. La app de Sodexo Club es la única que necesitas tener.

7. En Sodexo estamos para ayudarte y valoramos enormemente tu opinión.

8. Esta app es la evolución de happi Club y muy pronto la reemplazará.

9. Si tienes alguna duda te invitamos a consultar la página y marcarla dentro de tus favoritos.

10. Líder Mundial en Servicios de Calidad de Vida.

Sodexo Club MX Customer Insights

1. Good thing the map/list of affiliated businesses who take these cards.I only have one star cuz I can't put 0 just got this from work and when I tried to login says check your internet connection.

2. GarciaTaking a long time to get in, because it keeps saying "Check your internet connection" when I'm already using either WiFi or phone data.

3. And I'm not sure on any of the questions because I can't even log in once.App is too slow and doesn't grant me access saying that there is an issue with the internet connection.

4. I know I have internet connection I tried with mobile data and also through wifi so you can't blame it on my internet.

5. And when finally logged in, when it comes to checking balance, suddenly I'm logged out!We cannot download the app, all the time the process entry to a infiniy loop and never ends to download the app.

6. The problem start because I was not able to log in my account and tried to solve the issue intalling the app again.

7. I don't have any problem when it comes to checking my account.To whom it may concern, The app seems neatly designed, unfortunately I can't get past the login screen.

8. I input all required fields, but the red login button does not solidify, instead a text box appears pointing at the password key icon with the words "objectOBJECT".

9. Tried sending a mail to the developer contact and the mail account doesn't even exist.

10. My cards do not appear linked to my account and trying to link them again only gives the message that no link between my card and my account.

11. Clearly the app is the issue as my WiFi and data are correct.Excellent App.

Steps to Troubleshoot & Fix Sodexo Club MX Issues

1. Fix Sodexo Club MX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Sodexo Club MX: Restarting the app will resolve most errors.
  2. Update the Sodexo Club MX App. Here is how:
    1. On Android goto PlayStore » Search for "Sodexo Club MX" » Open Sodexo Club MX » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sodexo Club MX » click "UPDATE".
  3. Clear Sodexo Club MX app cache: Clearing cached data will force your app to retrieve the latest data directly from Sodexo Club MX servers.
    1. On Android, goto Settings » Apps » Select "Sodexo Club MX" » click Storage » click "Clear Cache".
  4. Check Sodexo Club MX app permissions. If any of these permissions required to use your device's features are disenabled, Sodexo Club MX might not work.
  5. Uninstall and reinstall Sodexo Club MX. If nothing else has worked, completely uninstall Sodexo Club MX then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sodexo Club MX not working

2. Fix Sodexo Club MX Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Sodexo Club MX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sodexo Club MX not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sodexo Club MX may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer