Published by Aditya Birla Money Limited on Nov 18, 2024

contact Mobile Invest for Share Market Chat with our AI-based Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with ?



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Why chat with our AI Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of .
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Call me for more details.Watch list and Portfolio view doesn't open.App non functional while logging in it gives an error messageJust doesn't work even after updating it 1000 timesYou can't view any charts.

2. Shows wrong trading price,no information about available fund almost time it shows zero.

3. They don't deserve 1 star also.Really unexpected as brand need to much improvement require as cuerrent competetor platform has much better with more function and quality.The app is very slow.

4. You give updations.Every time I use this app, Pop up message comes up - "There seems to an issue with internet connectivity.

5. Sometimes takes a lot of time for the pages to load.Not good, lacks transparency.

6. They don't support customer.they just want to make money from customer.

7. Please check..." All other applications are working fine and even this app is working fine.

8. Iam really fed up with Aditya birla money service.

9. Due to this recently I am facing huge loss of money.

10. they don't have customer support system also.

11. I have been using high speed wifi connection.

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart : Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open Mobile Invest for Share Market » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear Mobile Invest for Share Market app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select "Mobile Invest for Share Market" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working


2. Fix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!