Published by Aditya Birla Money Limited on Mar 4, 2024

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Why should I report an Issue with Mobile Invest for Share Market?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aditya Birla Money Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mobile Invest for Share Market

1. Set Alerts: Set criteria for alerts of your choice depending on volume, price, etc. , to track stock movements. “ By downloading this Mobile app you agree to avail Securities Trading Wireless Technology Offered by Aditya Birla Money and confirm to have read and understood the Rights and Obligations pertaining to trading / De-mat account operations through Aditya Birla Money" Click here to access the Rights and Obligations.

2. Instant Fund Transfer –Transfer funds on the move from 25 listed banks (Axis, State Bank of India, HDFC, ICICI, Yes Bank, Indusind, IDBI, Bank of India, Deutsche, Indian Bank, Karur Vysya, Federal Bank, Lakshmi Vilas, DCB, Bank of Maharashtra, Catholic Syrian, City Union, Dhanlaxmi, Jammu and Kashmir, Saraswat, South Indian, Tamil Nad Mercantile).

3. Aditya Birla Money’s new mobile trading app ‘Mobile Invest’ is a one-stop-shop solution for all stock market enthusiasts.

4. Track and trade in Equities (NSE & BSE) Commodities(MCX), Currency (CDS) and Derivatives – Futures & Options (NFO), Bonds, ETFs.

5. Research at your fingertips: Access to Real-time Research Calls – Intraday, Positional, and Special Trade etc.

6. Derivatives Screeners – Grab the opportunities on the stock movements during the market hours with Real-time screeners.

7. Consensus Based Research – Now access to Stock specific Research views from industries Top Brokerages & Analysts.

8. Click on Open Account and complete your account opening process and start trading instantly.

9. With this app, you can track and trade equities and derivatives at your convenience.

10. Trade Indices- Trade easy in Index Futures and Option (F&O) with just 3 clicks.

11. Simple and hassle-free, it allows seamless movement across information platforms and trading sections.

Customer Insights

1. Call me for more details.Watch list and Portfolio view doesn't open.App non functional while logging in it gives an error messageJust doesn't work even after updating it 1000 timesYou can't view any charts.

2. Shows wrong trading price,no information about available fund almost time it shows zero.

3. They don't deserve 1 star also.Really unexpected as brand need to much improvement require as cuerrent competetor platform has much better with more function and quality.The app is very slow.

4. You give updations.Every time I use this app, Pop up message comes up - "There seems to an issue with internet connectivity.

5. Sometimes takes a lot of time for the pages to load.Not good, lacks transparency.

6. They don't support customer.they just want to make money from customer.

7. Please check..." All other applications are working fine and even this app is working fine.

8. Iam really fed up with Aditya birla money service.

9. Due to this recently I am facing huge loss of money.

10. they don't have customer support system also.

11. I have been using high speed wifi connection.

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart : Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open Mobile Invest for Share Market » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear Mobile Invest for Share Market app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select "Mobile Invest for Share Market" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues