Contact Amazon Flex Debit Card Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Have 4 different bank accounts and I cannot transfer money from my Flex card to any of them and support has no answers.

2. I have closed out and reopened the app, changed my password, Uninstalled and reinstalled the app and it still won't open! I need to transfer.funds and they are.being help hostage.

3. And same issuePoor customer service at representative level those answering calls, and at corporate-level unwillingness to assist customers with transactions that weren't authorized by merchant.

4. I like the cash back on gas (the other cash back is almost worthless), but you have to make sure to transfer money way before you think you'll need it.

5. Slow overwhelmed customer service indicates a plethora of customer disputes and issues, also unlikely to be resolved in a timely manner.

6. This is extremely frustrating!!I don't do direct deposit (chose not to reading reviews), but I transfer money from my checking account.

7. It takes sooooooo long to transfer even though they take the money from my bank almost immediately.

8. No transaction notifications, and login must be implemented every access.Won't open!! The app was working flawlessly.

9. This has been going on for several days and there is no support help available just the option to recover your username or reset your password.

10. This Amazon Flex debit card hasn't worked in the 2 days I've had the account.

11. Amazon Flex debit refuse to reverse a transaction calling it a pre-authorization transaction.

1. Fix Amazon Flex Debit Card Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Amazon Flex Debit Card: Restarting the app will resolve most errors.
2. Update the Amazon Flex Debit Card App. Here is how:
   1. On Android goto PlayStore » Search for "Amazon Flex Debit Card" » Open Amazon Flex Debit Card » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amazon Flex Debit Card » click "UPDATE".
3. Clear Amazon Flex Debit Card app cache: Clearing cached data will force your app to retrieve the latest data directly from Amazon Flex Debit Card servers.
   1. On Android, goto Settings » Apps » Select "Amazon Flex Debit Card" » click Storage » click "Clear Cache".
4. Check Amazon Flex Debit Card app permissions. If any of these permissions required to use your device's features are disenabled, Amazon Flex Debit Card might not work.
5. Uninstall and reinstall Amazon Flex Debit Card. If nothing else has worked, completely uninstall Amazon Flex Debit Card then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Amazon Flex Debit Card not working

2. Fix Amazon Flex Debit Card Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Amazon Flex Debit Card be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Amazon Flex Debit Card not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Amazon Flex Debit Card may not be able to connect to the Internet when running in the background.