Published by GoodCrypto.App on Jun 26, 2024

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Why should I report an Issue with Good Crypto: trading terminal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GoodCrypto.App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Good Crypto: trading terminal image 1 contact Good Crypto: trading terminal image 2

Good Crypto Customer Insights

1. In addition, the pro subscription gives you the ability to place advanced orders not normally available from exchanges (trailing take profit, stop loss, etc).

2. Highly recommended, I have already been more profitable thanks to this app!Truly blown away! Having visibility across exchanges is great, but finally having a truly well designed mobile app is huge.

3. I raised to 4 star, but in my opinion the functions are implemented to late and costly.A very useful app when bouncing between exchanges to get the best price for an asset.

4. Additionally, you can place multiple orders without tying up funds on the exchange.

5. if you have an supported exchange and don't need Multiaccounts, it's a good start.

6. Not perfect for day tradersno Multiaccounts, some important exchanges are missing, sometimes you lose the overview.

7. Super clean, snappy, lots of unique features, well done! Only bummer for me was the lack of Kraken margin trading.

8. Just another thought...with this app I have freed up phone space by removing all other native exchange apps.

9. With it you can trade from all the popular exchanges in one place.

10. The interface is not overly complicated, yet has the right amount of necessary functions for setting specialized trade parameters.

11. The apps from the exchanges are... not great.

Steps to Troubleshoot & Fix Good Crypto Issues

1. Fix Good Crypto Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Good Crypto: Restarting the app will resolve most errors.
  2. Update the Good Crypto App. Here is how:
    1. On Android goto PlayStore » Search for "Good Crypto" » Open Good Crypto: trading terminal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Good Crypto » click "UPDATE".
  3. Clear Good Crypto: trading terminal app cache: Clearing cached data will force your app to retrieve the latest data directly from Good Crypto servers.
    1. On Android, goto Settings » Apps » Select "Good Crypto: trading terminal" » click Storage » click "Clear Cache".
  4. Check Good Crypto app permissions. If any of these permissions required to use your device's features are disenabled, Good Crypto might not work.
  5. Uninstall and reinstall Good Crypto. If nothing else has worked, completely uninstall Good Crypto then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Good Crypto not working

2. Fix Good Crypto Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Good Crypto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Good Crypto not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Good Crypto may not be able to connect to the Internet when running in the background.

Reported Issues