Published by PayPal Mobile on Jun 30, 2023

Report an issue with PayPal.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with PayPal - Send, Shop, Manage?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PayPal Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PayPal - Send, Shop, Manage image 1 contact PayPal - Send, Shop, Manage image 2

About PayPal - Send, Shop, Manage

1. You have to report any gains or losses on crypto sales, including when you check out with crypto, on your taxes. • When funded by a bank account or with your PayPal balance, it’s free and secure to send money or ask for it back from friends and family in the US. • Just type a name, email or phone number and PayPal will find the right person for you if they have an account. • Request money quickly and securely from friends or family and personalize your payments with animations, stickers, emojis and more. • Never miss a thing – stay on top of payments and sending or receiving money, with push notifications. • Check out all your latest PayPal activity, by just logging in. • Support a cause you care about by donating to charity right from the app.

2. You can even set your favorite charity so you can give when you check out with PayPal. • Fundraise for yourself, someone else, a group, or a charity. • Easily transfer funds from your bank balance to your PayPal balance. • Shop in-store, online or everywhere Mastercard® is accepted and withdraw cash at ATMs worldwide. • PayPal Balance account required to get the card. • You can be sure PayPal will help keep your financial information secure, with commercially available encryption and advanced fraud protection.

3. Loans to California residents are made or arranged pursuant to a California Finance Lenders Law License. PayPal, Inc. is a Georgia Installment Lender Licensee, NMLS #910457. Learn more at paypal. • Buy, sell and hold Bitcoin, Ethereum, Bitcoin Cash and Litecoin in the PayPal app. • Now you can check out with crypto when you pay with PayPal at millions of online merchants.

4. All rewards programs are subject to applicable terms. • Buy now and pay later by splitting your purchase into 4 interest-free payments at millions of online retailers with no late fees. • Just choose PayPal at checkout and select ‘Pay Later’, where you’ll see ‘Pay in 4’ as a way to pay. • Make the down payment today and pay the rest in 3 payments—one every two weeks. • Payments are easy to manage through the PayPal app and on PayPal. com.

5. It’s a simple and secure way to get paid back for last night’s takeout, send money to friends who have an account with PayPal, buy and checkout with crypto, manage your bills and more.

6. PayPal Balance account required. Terms apply.

7. Plus, we’ve added some new features we think you’ll love. • Get exclusive deals curated just for you right in the PayPal app. • Multiply your rewards.

8. Earn them with merchants, your credit cards, and with PayPal.

9. Buying and selling cryptocurrency is subject to a number of risks and may result in significant losses.

10. Now there’s more ways to PayPal— buy, sell, send, receive and explore all in one place.

11. All that plus fraud monitoring transactions, 24/7. • Pay touch-free by scanning a QR code.

PayPal Customer Insights

1. It's incredibly easy to use, costs very little for cashing out and is free to use to send money from my account to my family and friends' PayPal accounts.

2. The only thing that I found completely unnecessary was that I was forced to download the app to transfer money from my PayPal account to my bank.

3. A US paypal account works best only in the US, and you cannot use a foreign phone number to get verification codes.

4. Seems you need to get to different paypal account.

5. 4.5% interest on a savings account and lots of chances to get cash back both online and in store using the card they offer.

6. I have called paypal for help with this and just waited on hold.Very easy to use and connect all of your various accounts in one platform.

7. Over all, a good app to have and the debit card rocks too Update.. for some reason pay pal won't recieve money from my checking account.

8. I was told I was sent an email that I don't recall getting and am told oh well can't get a savings account ever.

9. This is badIt's trying so hard to be a bank and force options I'm not interested in that it's failing in it's basic functions and even micro purchases for under 10$ on google play store don't go through and fail regularly.

10. I don't want all the other services that are available if the basic purchase function doesn't work reliably.I really like the convience of the app, however there are a couple things I would change.

11. I've used paypal for yrs, and 90% has been reliable and easy and problem free.

Steps to Troubleshoot & Fix PayPal Issues

1. Fix PayPal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PayPal: Restarting the app will resolve most errors.
  2. Update the PayPal App. Here is how:
    1. On Android goto PlayStore » Search for "PayPal" » Open PayPal - Send, Shop, Manage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PayPal » click "UPDATE".
  3. Clear PayPal - Send, Shop, Manage app cache: Clearing cached data will force your app to retrieve the latest data directly from PayPal servers.
    1. On Android, goto Settings » Apps » Select "PayPal - Send, Shop, Manage" » click Storage » click "Clear Cache".
  4. Check PayPal app permissions. If any of these permissions required to use your device's features are disenabled, PayPal might not work.
  5. Uninstall and reinstall PayPal. If nothing else has worked, completely uninstall PayPal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PayPal not working


2. Fix PayPal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PayPal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PayPal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PayPal may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I was answering surveys questions from eureka and reached the ten dollars amount for a cash out pay but I made a mistake and clicked the wrong button the one that said bank instead of PayPal button what can I do to get my money

    — by Ben Smith 1 year ago

  • Hello. I am requesting to delete my account. Because I am not using it already. Thanks

    — by kmbrly_anne 1 year ago

  • Hello. Since I am not using this app anymore. I am requesting to delete my account here. Thanks!

    — by kmbrly_anne 1 year ago

  • Must change email address. I have no access to it since it’s an old job. Email address is Tiffany.akins@redacted

    — by Tiffany Akins 1 year ago

  • Why would yall close account after verify the info yall need it went through but I need my account in my money that, in there... yall telling me I cant use paypal services any more but nothing was violated just a friend sent a payment in yall just closed my account or stop me from getting my money I can see the money in my account. But yall ppl got something funny going on to hold my funds that's mine when will yall release my darn non

    — by Andria Mclaurin 2 years ago

  • Transaction for 2048 card games I didn't get

    — by Jessica Cornett 2 years ago

  • اريد الإشتراك في موقعwho

    — by حنان 2 years ago

  • Doing god

    — by Angela D Wood 2 years ago

More from the developer