Published by PayPal Mobile on Feb 29, 2024

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Why should I report an Issue with PayPal - Send, Shop, Manage?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PayPal Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PayPal - Send, Shop, Manage

1. See PayPal Rewards terms and conditions at PayPal. com/rewards-terms. **Subject to issuer’s rewards program terms PayPal rewards are subject to applicable terms: paypal. • Apply for your card, manage your account, and redeem your cash back in the app. 1Subject to credit approval. 2 For New Accounts: Variable Purchase APRs are 20. 24%, 29. 24% and 32. 24%.

2. APRs are accurate as of August 1, 2023, and will vary with the market based on Prime Rate. • Roll your money into PayPal Savings and earn a current 4. 30% APY–that’s 9x the national average*. • Easily manage your account right from the app.

3. PayPal Balance account is required to use PayPal Savings. • Simply link your Gmail account to track your packages or add tracking details manually in the app if it didn't update automatically.

4. Transfer money in and out, set individual goals, and track your progress as your savings grows. *As of June 07, 2023, the annual percentage yield (APY) for PayPal Savings is 4. 30%.

5. Pay in 4 is available upon approval for purchases of $30 - $1500 and is currently not available to residents of MO or NV. 18 years old or older to apply. PayPal, Inc. : Loans to CA residents are made or arranged pursuant to a CA Financing Law License.

6. More ways to PayPal— It’s a simple and secure way to get paid back, send money to friends, discover cashback offers from brands you love, manage your account and more. 3Eligible items only.

7. PayPal is a financial technology company, not a bank.

8. This is a variable rate and can change at any time, including after the account is opened.

9. National average source: FDIC National Rates and Rate Caps as of February 20, 2024.

10. Banking service provided by Synchrony Bank, Member FDIC.

11. Not all sellers are participants. • Payments are easy to manage in the app.

PayPal Customer Insights

1. It's incredibly easy to use, costs very little for cashing out and is free to use to send money from my account to my family and friends' PayPal accounts.

2. The only thing that I found completely unnecessary was that I was forced to download the app to transfer money from my PayPal account to my bank.

3. A US paypal account works best only in the US, and you cannot use a foreign phone number to get verification codes.

4. Seems you need to get to different paypal account.

5. 4.5% interest on a savings account and lots of chances to get cash back both online and in store using the card they offer.

6. I have called paypal for help with this and just waited on hold.Very easy to use and connect all of your various accounts in one platform.

7. Over all, a good app to have and the debit card rocks too Update.. for some reason pay pal won't recieve money from my checking account.

8. I was told I was sent an email that I don't recall getting and am told oh well can't get a savings account ever.

9. This is badIt's trying so hard to be a bank and force options I'm not interested in that it's failing in it's basic functions and even micro purchases for under 10$ on google play store don't go through and fail regularly.

10. I don't want all the other services that are available if the basic purchase function doesn't work reliably.I really like the convience of the app, however there are a couple things I would change.

11. I've used paypal for yrs, and 90% has been reliable and easy and problem free.

Steps to Troubleshoot & Fix PayPal Issues

1. Fix PayPal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart PayPal: Restarting the app will resolve most errors.
  2. Update the PayPal App. Here is how:
    1. On Android goto PlayStore » Search for "PayPal" » Open PayPal - Send, Shop, Manage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PayPal » click "UPDATE".
  3. Clear PayPal - Send, Shop, Manage app cache: Clearing cached data will force your app to retrieve the latest data directly from PayPal servers.
    1. On Android, goto Settings » Apps » Select "PayPal - Send, Shop, Manage" » click Storage » click "Clear Cache".
  4. Check PayPal app permissions. If any of these permissions required to use your device's features are disenabled, PayPal might not work.
  5. Uninstall and reinstall PayPal. If nothing else has worked, completely uninstall PayPal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PayPal not working

2. Fix PayPal Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make PayPal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PayPal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PayPal may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I was answering surveys questions from eureka and reached the ten dollars amount for a cash out pay but I made a mistake and clicked the wrong button the one that said bank instead of PayPal button what can I do to get my money

    — by Ben Smith 1 year ago

  • Hello. I am requesting to delete my account. Because I am not using it already. Thanks

    — by kmbrly_anne 2 years ago

  • Hello. Since I am not using this app anymore. I am requesting to delete my account here. Thanks!

    — by kmbrly_anne 2 years ago

  • Must change email address. I have no access to it since it’s an old job. Email address is Tiffany.akins@redacted

    — by Tiffany Akins 2 years ago

  • Why would yall close account after verify the info yall need it went through but I need my account in my money that, in there... yall telling me I cant use paypal services any more but nothing was violated just a friend sent a payment in yall just closed my account or stop me from getting my money I can see the money in my account. But yall ppl got something funny going on to hold my funds that's mine when will yall release my darn non

    — by Andria Mclaurin 2 years ago

  • Transaction for 2048 card games I didn't get

    — by Jessica Cornett 3 years ago

  • اريد الإشتراك في موقعwho

    — by حنان 3 years ago

  • Doing god

    — by Angela D Wood 3 years ago

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