Published by Globe Capital on Mar 6, 2024

Report an issue with Globe Connect.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Globe Connect Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Globe Capital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Globe Connect Mobile

1. Globe Connect Mobile offers real time streaming quotes, charts, market depth and the ease to trade hassle free across all asset classes.

2. Globe Connect has many advantages apart from trading it also offer real time research to help investors and traders gain from globe’s research expertise.

3. Additionally, it also facilitate Holdings Tracking, Market watch Groups creation, Fund Transfer and Monitoring Margin utilization.

4. It offers trading in Equities, Derivatives, Currencies and Commodities anywhere at any time.

5. Real time fund transfer facility from leading banks.

Globe Connect Customer Insights

1. 2nd level password to be made convenient to remember like PAN, Mobile etc..apps by other broker are so improved, globe is not developing its app according to smart trader.

2. I find very difficult to trade through this app whereas other Broker platforms are quite convenient to trade.

3. kindly fix.This does not provide full information regarding call and put of script if I want rate of call of 105 it does not give rate for more than 75 and I have tried for 10 times but no results.

4. There is no options as portfolio, holdings, market view, all types of Nifty, different type of watch lists trading limit etc.

5. Other brokers app are very good than Globe Capital Market especially Religare is very nice.

6. They updated the square-off option and now I cannot square off SL-L iy always takes market order 4.

7. If you are trading through this then you have to install and uninstall several times a day to work it properly.Very bad App, taking long time to open and place order.

8. It is necessory to Globe capital market should be improved app.App is good but finding some bugs.

9. Because the new app is not at all user friendly, i am using the old one that means this app, and they are continuously updating it with useless things that are impacting the work.

10. 2) If any trade happens or excuted then user should get notifications about the trade.1. I gave a one hour feedback about the new app which they have not done anything about.

11. Same is for call put for other script.The worst app ever made for stocks.

Steps to Troubleshoot & Fix Globe Connect Issues

1. Fix Globe Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Globe Connect: Restarting the app will resolve most errors.
  2. Update the Globe Connect App. Here is how:
    1. On Android goto PlayStore » Search for "Globe Connect" » Open Globe Connect Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Globe Connect » click "UPDATE".
  3. Clear Globe Connect Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Globe Connect servers.
    1. On Android, goto Settings » Apps » Select "Globe Connect Mobile" » click Storage » click "Clear Cache".
  4. Check Globe Connect app permissions. If any of these permissions required to use your device's features are disenabled, Globe Connect might not work.
  5. Uninstall and reinstall Globe Connect. If nothing else has worked, completely uninstall Globe Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Globe Connect not working


2. Fix Globe Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Globe Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Globe Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Globe Connect may not be able to connect to the Internet when running in the background.

Reported Issues