Contact Tax GO Customer Service

Why should I report an Issue with Tax GO?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Taxgoglobal Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With Tax GO you can scan and make retail sales, receive payments, file your tax refund, return or prepare financial statement to statutory standard or even send out payslips to your employees on the GO.

2. The estimate you receive are not the final amount, as our Tax consultant will go through your circumstance with you to make sure that your return is perfect and all tax allowable factored in, making you efficient.

3. The estimate you receive are not the final amount, as our Tax consultant will go through your circumstance with you to make sure that your claim is perfect and all tax allowable factored in, making you efficient.

4. Send out payslip, other standard payroll documents to your employees and also download files that you can send to your bank to issue payment to employees bank accounts.

5. To make sure your tax computation or financial accounts or payroll are prepared in accordance with your country’s guidelines and regulations we use local tax consultants and accountants.

6. Tax calculator: Getting a job is a wonderful feeling but understanding the deductions on your payslip is a nightmare for many employees, as companies will never bring out time for the payroll department to explain to employees the breakdown on their payslip.

7. Employees will enter their timesheets directly to the system, if you are using hourly payroll.

8. Prepare your payroll and we automatically file it to the relevant authorities for you or you can also file it yourself depending on the model selected.

9. Remember the government will always create a tax credit to accommodate your current circumstance or situation, so before you blame the government tax rate download Tax GO and pay your tax with a smile.

10. This is meant to keep you up to date with tax and financial news affecting our lives and businesses.

11. With our live chat line, you can ask any financial or tax question at anytime and our consultants will respond immediately.

1. Fix Tax GO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tax GO: Restarting the app will resolve most errors.
2. Update the Tax GO App. Here is how:
   1. On Android goto PlayStore » Search for "Tax GO" » Open Tax GO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tax GO » click "UPDATE".
3. Clear Tax GO app cache: Clearing cached data will force your app to retrieve the latest data directly from Tax GO servers.
   1. On Android, goto Settings » Apps » Select "Tax GO" » click Storage » click "Clear Cache".
4. Check Tax GO app permissions. If any of these permissions required to use your device's features are disenabled, Tax GO might not work.
5. Uninstall and reinstall Tax GO. If nothing else has worked, completely uninstall Tax GO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tax GO not working

2. Fix Tax GO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tax GO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tax GO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tax GO may not be able to connect to the Internet when running in the background.