Contact APMEX Customer Service

Why should I report an Issue with APMEX: Buy Gold & Silver?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of APMEX Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Quickly review the latest precious metals news and stay up to date on the current gold price or silver price with live spot charts.

2. APMEX offers thousands of gold, silver, platinum, and palladium products, including coins and bars in various sizes, from the most trusted mints around the world.

3. Also, track the price of gold and silver with our live spot price charts to see real-time changes in the price of precious metals.

4. Browse our entire catalog, including thousands of gold, silver, platinum, and palladium products as well as investment-grade bullion and rare collectible coins.

5. Never miss a significant gold or silver price movement with customizable market alerts.

6. Set up custom market alerts to track the price of gold and silver.

7. Browse Vault Deals to shop our best offers on gold, silver, platinum, and palladium.

8. APMEX is one of the world's leading retailers in gold, silver, platinum, and palladium.

9. The market is always on the move and, with our precious metals news section, customers will be able to keep up to date with the latest precious metals news and market reports.

10. Buy gold and silver quickly and securely with the APMEX mobile app.

11. Use alerts and price charts to identify potential buying opportunities at any time.

1. Shameful.....Great, simple app for many years and then they go and give it a facelift and it looks excellent when it works, but the app hardly works anymore, so what's the point? I preferred the app when it worked quickly and efficiently but was plain.

2. They have a great logistics team working there.Charts without option of tracing the price are just worthless.

3. I've not been disappointed with quality.I love APMEX! One of only two precious metals dealers I trust.

4. Suggestions: You should add predictive text search and include access to each individual item in the list consecutively after selecting the first one the list.

5. Highly suggest.I've been ordering silver from this company for over 1 year, never had an issue with customer service, ordering or shipping.

6. App is very user friendly and I love being able to see my portfolio and spot charts.

7. Easy to keep track of everything, user friendly, has some very interesting and unique pieces that come by every now and then.

8. But then, I have to type in my same search query each time I want to see the next item down because it kicks me out of the list page when I go back.

9. Great for either a one off or building a collection or investing in precious medals or the odd collectable.

10. Long story short, I spent THOUSANDS here and was almost to VIP Club lvl, but it doesn't matter they nickel and dimed me so many times I tried deleting my account.

11. App misleads you into thinking that you're getting a "deal", but when you get to checkout it's nearl6 double what the price advertised was.

1. Fix APMEX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart APMEX: Restarting the app will resolve most errors.
2. Update the APMEX App. Here is how:
   1. On Android goto PlayStore » Search for "APMEX" » Open APMEX: Buy Gold & Silver » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for APMEX » click "UPDATE".
3. Clear APMEX: Buy Gold & Silver app cache: Clearing cached data will force your app to retrieve the latest data directly from APMEX servers.
   1. On Android, goto Settings » Apps » Select "APMEX: Buy Gold & Silver" » click Storage » click "Clear Cache".
4. Check APMEX app permissions. If any of these permissions required to use your device's features are disenabled, APMEX might not work.
5. Uninstall and reinstall APMEX. If nothing else has worked, completely uninstall APMEX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing APMEX not working

2. Fix APMEX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make APMEX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to APMEX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, APMEX may not be able to connect to the Internet when running in the background.