Published by OFX (OzForex Limited) on Oct 27, 2024

contact OFX Money Transfer Chat with our AI-based OFX Money Transfer Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with OFX Money Transfer?



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Why chat with our AI OFX Money Transfer Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of OFX Money Transfer.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Customer service didn't exist, they would leave you on hold for hours, I think they let the lines run when no one is there.

2. Customer service was great the one time I had an issue with a transfer that was not related to the app.

3. First, it feels solid, secure and professional, like it should when dealing with a financial service.

4. Do not use.Easy way to transfer international funds with no service fee.

5. Allowed me to make an account and took my money, but then without warning didn't allow me to send it.

6. Allowing a little more user control over that would be welcoming.OFX is the best way to transfer money internationally, no contest.

7. Service is secure, and I've had no issues at all with the app itself.

8. What is most frustrating is that getting hold of customer support now takes hours.

9. The secure fingerprint lock is great, the 2 step is as well but honestly, it's overkill to the point of annoying.

10. OFX service is quite excellent, but as for the app, well it's nearly perfect.

11. I have been using this for years between several countries and I can say it is perfect, thank you devs!Horrible.

Steps to Troubleshoot & Fix OFX Money Transfer Issues

1. Fix OFX Money Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OFX Money Transfer: Restarting the app will resolve most errors.
  2. Update the OFX Money Transfer App. Here is how:
    1. On Android goto PlayStore » Search for "OFX Money Transfer" » Open OFX Money Transfer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OFX Money Transfer » click "UPDATE".
  3. Clear OFX Money Transfer app cache: Clearing cached data will force your app to retrieve the latest data directly from OFX Money Transfer servers.
    1. On Android, goto Settings » Apps » Select "OFX Money Transfer" » click Storage » click "Clear Cache".
  4. Check OFX Money Transfer app permissions. If any of these permissions required to use your device's features are disenabled, OFX Money Transfer might not work.
  5. Uninstall and reinstall OFX Money Transfer. If nothing else has worked, completely uninstall OFX Money Transfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OFX Money Transfer not working


2. Fix OFX Money Transfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OFX Money Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OFX Money Transfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OFX Money Transfer may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!