Contact DANA Indonesia Digital Wallet Customer Service

Why chat with our AI DANA Indonesia Digital Wallet Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of DANA Indonesia Digital Wallet.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I didn't know if your face recognition through e-KTP and fitting it with selfie has still legacy yet, but, using alternative like chat feature didn't solve this problem as well.Yo fix the app bro, The upgrade to premium system is so terrible, first is when you take selfie with your id is always auto take and can't even retake it so I should repeat every time it was wrong or blur and that's make my account got like sort of ban for 10 minutes or something,second is the customer service is just bad,third I never get accepted to upgrade my account like bruh,bro I really need just to upgrade to premium fast but the app can't even let me do that...zzzzzzzzzzzzzzzzzzzzzzMy money is now stuck in this app and I can't use it.

2. Dana is just trying to steal someone money by abusing the system.Can't upgrade my account to upgrade despite having a ID and did everything accordingly to the rules.

3. Edit: I clearly said cannot login and the reply tell me to login, well we can see that is just bot replying our review, what a disappointment.Want to upgrade to premium, but still receive decline message: "Your face photo does not match with the picture in your KTP".

4. It is no worse than laypeople not understanding basic opsec.Used to be great app, but almost everytime i got error login asked to update while it just being the lastest, tried to uninstall then install again still the same, it looks like service in back-end got problem.

5. Every transaction will end with "system busy".Bought a voucher from Dana deals, but when I wanted to redeem the voucher at the outlet they were having an internal error that day.

6. Good job Dana 👏🏻this platform is really helpful to do transaction to another bank account.

7. What's inconvenient is the fact that the voucher could only be used in that specific outlet and even Dana couldn't offer a solution to that problem.

8. Edit : already Update the App into the Lastest Version and restart my phone yet still don't work, trash app not very stable so don't put tons of your money here.

9. Fix your system before trying to sell a product on your appI was doing transaction then i realized i paid more than i was expecting.

10. Stop using AI to literallh verify IDs because stuff like this didn't work, and i had to send 40+ verifications before giving up.

11. I'm using GrapheneOS with locked bootloader, locked debugging menu, no root, no magisk, no riru, no lsposed, no shizuku.

1. Fix DANA Indonesia Digital Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DANA Indonesia Digital Wallet: Restarting the app will resolve most errors.
2. Update the DANA Indonesia Digital Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "DANA Indonesia Digital Wallet" » Open DANA Indonesia Digital Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DANA Indonesia Digital Wallet » click "UPDATE".
3. Clear DANA Indonesia Digital Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from DANA Indonesia Digital Wallet servers.
   1. On Android, goto Settings » Apps » Select "DANA Indonesia Digital Wallet" » click Storage » click "Clear Cache".
4. Check DANA Indonesia Digital Wallet app permissions. If any of these permissions required to use your device's features are disenabled, DANA Indonesia Digital Wallet might not work.
5. Uninstall and reinstall DANA Indonesia Digital Wallet. If nothing else has worked, completely uninstall DANA Indonesia Digital Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DANA Indonesia Digital Wallet not working

2. Fix DANA Indonesia Digital Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DANA Indonesia Digital Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DANA Indonesia Digital Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DANA Indonesia Digital Wallet may not be able to connect to the Internet when running in the background.