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Why should I report an Issue with GO2bank: Mobile banking?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Green Dot to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GO2bank: Mobile banking
1. Fees on primary deposit account may reduce earnings on your savings account. 4. 50% Annual Percentage Yield (APY) and 4. 41% interest rate are accurate as of May 2024.
2. See Deposit Account Agreement at GO2bank. com/daa for fees, terms and conditions. 1.
3. For information about Annual Percentage Rates, fees and other costs, see GO2bank Secured Credit Cardholder Agreement and Security Agreement at GO2bank. com. 6.
4. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. 11.
5. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank.
6. Early direct deposit availability depends on payor type, timing, payment instructions and bank fraud prevention measures.
7. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account.
8. See app for free ATM locations. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Limits apply. 8.
9. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period. 3.
10. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days.
11. Download the app to open an account or visit GO2bank. com to learn more.
GO2bank Customer Insights
1. it's free, has credit monitoring, can be used as a traditional bank account, doesn't show up like a prepaid card, offers multiple savings account options, offers secured credit card option, you can transfer money in and out of this account from other accounts right on your app or account page, offers overdraft protection, offers direct deposit 2 is user friendly, love the dashboard...this is by far the best card I have had.
2. Which normally isn't a big deal but the bill needed to be paid before the place closed and I almost missed paying it waiting on the app to show I had the money.Everyone should try this app if they're looking for a mobile checking and savings account rolled into a simple app.
3. I just started my new account and my experience so far has been great! Everything's laid out in print and I was even able to opt in to overdraft protection right away after I started my direct deposit.
4. Once you get a couple of direct deposits totaling over 400 dollars in a 1 month period, the app will allow you to apply for a secured credit builder card.
5. Pending charges don't show up on your account, or shoe briefly, so you never know what transactions haven't completely gone through without looking through every single transaction.
6. The problems have ranged from unauthorized purchases , charges posting more than once on my account, lost cards being delivered etc.
7. I will never go back to a brick and mortar bank.So far it's great, no hidden fee's like other online debt card banks.
8. easy to use, lots of options from Overdraft protection to secured Credit Cards for less than perfect FICO scores.
9. Your 360 card account balance.
10. Will be recommending it to family and friends though.This bank account was at one time a great one to use.
11. You can also lock and unlock both the debit and secured credit building card when not in use all from one app.
Steps to Troubleshoot & Fix GO2bank Issues
1. Fix GO2bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart GO2bank: Restarting the app will resolve most errors.
- Update the GO2bank App. Here is how:
- On Android goto PlayStore » Search for "GO2bank" » Open GO2bank: Mobile banking » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for GO2bank » click "UPDATE".
- Clear GO2bank: Mobile banking app cache: Clearing cached data will force your app to retrieve the latest data directly from GO2bank servers.
- On Android, goto Settings » Apps » Select "GO2bank: Mobile banking" » click Storage » click "Clear Cache".
- Check GO2bank app permissions. If any of these permissions required to use your device's features are disenabled, GO2bank might not work.
- Uninstall and reinstall GO2bank. If nothing else has worked, completely uninstall GO2bank then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing GO2bank not working
2. Fix GO2bank Server issues & Internet Connection
- Check network connection: An unstable Internet will make GO2bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to GO2bank not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, GO2bank may not be able to connect to the Internet when running in the background.
Reported Issues
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I no longer have access to my old gmail(cindyfarrell52@redacted) also I have forgotten my password for my GO2bank
Please I demand my email to be changed to my new gmail (cindyfarrell53@redacted) so I can be able to reset my password.
Thank you Cindy Farrell— by Cindy farrell 3 years ago -
I don’t have any money right now and I’d like to have my GO2bank account closed completely. I really would prefer to have my account closed by doing so online due to the fact that I don’t like talking to people over the phone. Accidentally created the account thinking there would be no monthly maintenance fee that I can’t even pay back.
— by Alyson Cooper 3 years ago -
Am unable to login to my GO2bank account usiny mobile app..it says"error login in" and then I got a pop up message saying unsuccessful login.. please I need immediate solution
— by Bernard Hartman 3 years ago -
I’m trying to login my Go2bank but it’s not logging in at all
— by Marco 3 years ago -
Login error. There was an error. Please try again later.
— by Susana Mcclanahan 3 years ago -
Can’t access account to activate my go2 card and create a pin
— by Nicolas mccain 3 years ago -
I want to login my go2bank account on new phone. unfortunately same things keep.puffing out.
We can not complete your request now. Try again in 15mins,
And my new phone is Maxphone50. Pls get it fiex5 for me. The email address is nursec75@redacted. thanks for your support— by Claramond 3 years ago -
I can’t login on my app for go2bank
— by Frank 3 years ago -
What’s happening to my go2bank?
— by Juan Barrera 3 years ago -
Why I can’t login my go2bank?
— by Juan Barrera 3 years ago -
Why do i get Fail login attempts anytime i tried using the mobile app to login into my account please i need a solution and i want to start using thr go2bank mobile app
— by Daniel Manzo 3 years ago -
Unable to login on website and mobile app. Failure login attempt everytime
— by Scott smith 3 years ago -
How can i call you thru voice call?thanks
— by Lyndonel de leon 3 years ago -
I am not able to login into my GO2bank account. I keep seeing a message to 2 again later for over 24 hours now. What could be the issue?
— by Danielle Campbell 3 years ago -
I've been calling customer service to activate my go 2 card but it's not giving me any chance options to activate it
— by Karissa 3 years ago -
After 2 calls and verifying several questions asked was told that address didn't match and I couldn't be sent another card even though my Stimulus is on a card I don't have anymore.
— by Barbie Sommerfeld 3 years ago -
There is something wrong with the login page on the web and on the android apps. Everytime I try to login for the past week it has told me they couldn't log me in and to try again in 15 minutes. I have been trying for a week and still can't get logged in.
I have called customer service and they say everything is fine with the account and card. So, the problem must have something to do with the website where I'm logging in.— by Donald Lloyd Armstrong 3 years ago -
Why am I unable to login to my go2bank app wtf is going on
— by Daniel 3 years ago -
I can’t login my account on the GO2bank
— by Mary Louis Yates 3 years ago -
remove go2bank account
— by Antania Gomes 3 years ago -
I can't log in to my go2bank mobile App writing log in error
— by Tralan Self 3 years ago -
Cancel last transaction 10:59pm easter standard time
— by Krista Burch 3 years ago -
I can't login to my account and they still haven't sent me a link to reset my password
— by Joshua Blomquist 3 years ago -
i need to file a dispute.
— by christina jensen 3 years ago -
whenever i want to login it shows unsuccessful attempt to login to your account ...i went ahead to change the password but keep on showing the same
— by craig lewis 3 years ago -
I wanna log my GO2bank on my phone and it doesn’t allow me to except on safari and I need to login on my App
— by Beverly R 3 years ago -
I can’t login on Go2bank app, it keep displaying login error, there was an error. Please try again later. Please help solve this issue
— by Carol feck 3 years ago -
I can't login to my Go2bank App and website
— by Aaron C Howard 3 years ago -
Why am i unable to login my Go2bank account on my mobile phone app
— by Gary 3 years ago -
My name is jasmine king my Illinois unemployment was sent to my card after makin two purchases my card has been lock and my account closed forever but I still have over 13,000 in my account with you how do I get my money back and I can’t get in touch with unemployment due to covid
— by Jasmine 3 years ago -
I am a victim of fraud. I have just received a Go2Bank Card in the mail. Please tell me how to close this account immediately. Thank You!
— by C C 3 years ago -
Hello,I’ve been unable to log In my mobile go2bank app and I put in the right login info
— by Autumn hanners 3 years ago -
I have a scammer trying to get into my account, I’ve been trying to delete this account for a few days now and no one has helped me . I just want to completely get rid of it
— by Beatriz 3 years ago -
I wish to have my account deleted if you would please do that as soon as possible I have no need for the service thank you
— by Brandon Chavez 3 years ago -
I transferred $124 from my Current Bank checking account to Go2Bank by initiating the transfer in Go2Bank debit transfers. However, Go2Bank said it could not complete the transfer. Still $124 was deducted from my Current Bank checking account balance. Will I get this $124?? If so, when? And if not, how do I get my money back?? Btw I already contacted Current Support, who told me to contact you guys. Thx.
— by Hope R Wells 3 years ago -
Please I want to delete my Go2bank account.
— by Josephine 3 years ago -
I recieved my card in the mail today so I log in to activate it. I entered me email address and then my pass word then press log in. A sign pops up and says error try again several times but when I log in through chrome to activate it same info it says my card has been successfully activated.but when I go to mobile app it says error try again can yall fix that on my account
— by Donyel T Johnson 3 years ago -
Why am I consistently unable to log into my go2bank account , I keep getting the below response I have changed my password and it’s update same respond is still popping up when I try to log in
See below
=============
GO2bank: There was an unsuccessful attempt to log in to your GO2bank account.
Regards
Phillip Nguyen— by Phillip Nguyen 3 years ago -
I didn't get my card yet but on the go2bank app said delivered. I need a new one.
— by John gray 3 years ago -
Need help with go2bank account online
Need to talk to a live person.— by Christopher E Summers 3 years ago -
I just received my card and tried to activate it and my account was blocked for activity that never happened
— by Iacca Crosby 3 years ago
