Published by 365.bank on Sep 4, 2024

Report an issue with 365.bank.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 365.bank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 365.bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 365.bank image 1 contact 365.bank image 2

About 365.bank

1. Založíš ho jednoducho a bezpečne online, na pár ťukov, z pohodlia domova prostredníctvom tvárovej biometrie. Skvelé, že? Účet zadarmo, bez poplatku za vedenie a spoplatnený Účet plus s kopou výhod.

2. No v prvom rade sme plní ľudí, ktorým ide o to, aby všetci mohli na peniaze myslieť menej. Áno, aj ty. Čo pre teba máme?

3. Platby môžeš navyše vykonávať nielen kartou, ale aj mobilom, hodinkami či prsteňom s Apple Pay, Google Pay, Garmin Pay, Fitbit Pay, Xiaomi a SwatchPay!

4. Apku si môžeš zakódovať opicou, jednorožcom či pizzou, jednoducho s tvojim obľúbeným emoji.

5. A to celé s našou ekologickou digitálnou kartou, ktorú vieš využívať hneď po založení účtu. Celé dobre!

6. Máme pre teba špeciálny druh sporenia: Syslenie, s ktorým šetríš s každou platbou.

7. Požiadať o ne vieš jednoducho, za pár minút aj pri ležaní na gauči. Jednoducho, cez apku.

8. S našou apkou si môžeš potykať a oslovovať ťa bude podľa toho, ako si praješ.

9. Investovať môžeš z kaviarne alebo pri venčení psa a to ako sa im darí uvidíš priamo v apke.

10. Ahoj, sme 365. bank a byť s nami je jednoduchšie, ako si čakal.

11. S nami nemusíš nechávať svoje peniaze pod mintovým vankúšom.

365.bank Customer Insights

1. Definitely I'm not happy, sorry.I simply love it :) + Great bank with friendly staff, opening up an account from my couch at home - luxury + Awesome app which is easily navigable with good UI (at the beginning you might get lost but when you know your way around it is good) + Works seamlessly (of course there can be some downtimes, but which app/bank does that not have - technologies sometimes fail - and this occurrence is not very frequent, rather rare) + Free bank account / no charges for just "having an account" + Mobile first bank is a big plus for meExperience is not great.

2. The security would be justified if the amount is higher, but otherwise not.Application is really slow, I didn't find an option to switch to English language and I would welcome dark mode option as well as option to change the payment card pin number.

3. -on my Xiaomi mi 12, most of times, I cannot even launch the app, it almost always gets stuck on black screen upon opening - the UI is definitely not friendly - 2 out of 4 menus are for upsell of products, and I had real problems to simply create contactsApp is very sluggish, sometimes doesn't load at all.

4. Also currently as writting this review I am not able to access my account as message returns "Unable to pull data, slide downwards and try again."App does not work at all.

5. To manage my found i need to login through the website to be able to do my payment and direct debits.

6. I need to close it and open again to be able to login, sometimes even this doesn't work.

7. It is very disappointing when you don't have access to your money just due to poor application, which is, by the way the only channel to manage the money.

8. Online feature documentation is really good and the saving system is pretty neat :)Slow and updates rarely work.

9. I have an account also in other bank there i had never any problems.

10. I can not log into my account - always shows application error.

11. After latest update I have to insert pin for the payment to clear, although I have fingerprint set up.

Steps to Troubleshoot & Fix 365.bank Issues

1. Fix 365.bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 365.bank: Restarting the app will resolve most errors.
  2. Update the 365.bank App. Here is how:
    1. On Android goto PlayStore » Search for "365.bank" » Open 365.bank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 365.bank » click "UPDATE".
  3. Clear 365.bank app cache: Clearing cached data will force your app to retrieve the latest data directly from 365.bank servers.
    1. On Android, goto Settings » Apps » Select "365.bank" » click Storage » click "Clear Cache".
  4. Check 365.bank app permissions. If any of these permissions required to use your device's features are disenabled, 365.bank might not work.
  5. Uninstall and reinstall 365.bank. If nothing else has worked, completely uninstall 365.bank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 365.bank not working


2. Fix 365.bank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 365.bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 365.bank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 365.bank may not be able to connect to the Internet when running in the background.

Reported Issues