Published by Banco de la Provincia de Buenos Aires on Feb 14, 2024

Report an issue with Cuenta DNI.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Cuenta DNI?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Banco de la Provincia de Buenos Aires to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cuenta DNI image 1 contact Cuenta DNI image 2

About Cuenta DNI

1. Y, si el comercio es Cuenta DNI, seguro hay promo. • Encontrá comercios adheridos en el buscador de la app y disfrutá de ahorros en tus compras. • Enviá y recibí dinero al instante, ingresando el número de documento o buscando al destinatario en tu agenda de contactos. • Retirá efectivo en cajeros automáticos ¡sin tarjeta! , generando órdenes de extracción. • Realizá transferencias inmediatas a CBU y CVU.

2. Cuenta DNI es la billetera de Banco Provincia que te permite hacer un montón de operaciones al instante de manera rápida y segura.

3. Aprovechá todos los beneficios y promociones que tenemos para vos. • Pagá con QR, clave DNI o link de pago de Cuenta DNI Comercios.

4. Si no sos cliente del Banco, podés abrir tu caja de ahorros de manera 100% online y gratuita.

5. Una solución digital, que incluye y conviene a todos y todas.

6. Cuenta DNI, con el respaldo del Banco de la Provincia de Buenos Aires.

Cuenta DNI Customer Insights

1. Vould improve tho.Very simple and efficient!Prompt and fast serviceVery useful and intuitiveEasy to use,great discountsUseful and easy to use.

2. That would be fantastic!Sometimes when you have to paid something with QR this app doesn't work, but at least you can buy second chance for Pay for DNI Key.Amazing platform, it grows really well with the past of time, and it's pretty confy to use nowadays on ArgentinaGood.

3. A few times won't work but overall a very good app with great discountsIt does what it says.

4. Hope one day all the apps from Banco Provincia can merge into one.

5. Great for a wallet.

6. I think it would be ideal to have everything on the same place.

7. But it seems that it is not possible for now.

Steps to Troubleshoot & Fix Cuenta DNI Issues

1. Fix Cuenta DNI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cuenta DNI: Restarting the app will resolve most errors.
  2. Update the Cuenta DNI App. Here is how:
    1. On Android goto PlayStore » Search for "Cuenta DNI" » Open Cuenta DNI » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cuenta DNI » click "UPDATE".
  3. Clear Cuenta DNI app cache: Clearing cached data will force your app to retrieve the latest data directly from Cuenta DNI servers.
    1. On Android, goto Settings » Apps » Select "Cuenta DNI" » click Storage » click "Clear Cache".
  4. Check Cuenta DNI app permissions. If any of these permissions required to use your device's features are disenabled, Cuenta DNI might not work.
  5. Uninstall and reinstall Cuenta DNI. If nothing else has worked, completely uninstall Cuenta DNI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cuenta DNI not working


2. Fix Cuenta DNI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cuenta DNI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cuenta DNI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cuenta DNI may not be able to connect to the Internet when running in the background.

Reported Issues