Published by U.S. Bank Mobile

Report an issue with REI Co-op World Mastercard.
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Why should I report an Issue with REI Co-op World Mastercard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of U.S. Bank Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

REI Co-op World Mastercard Customer Insights

1. Finally, why do i have to answer a "security shield question" every time i want to make a payment though the app? Is there a risk someone will hack my account and pay my bill for me?!?Worst credit card management system I have ever experienced.

2. Biggest issue would be the frequent crashes or telling me there is a connection issue but all other apps and internet based products work fine.pretty terrible app.

3. I can access other cards through their apps, but can only access my rei co-op card through the US bank web page.

4. Bugs.it has been okay but it doesn't show a lot of information people need to know or options to do a lot of things people would want to do.

5. i like having this card and it would be awesome if the app worked well! hope you can fix the bugs!Could never get it to work.

6. I've actually reset my password as many as 6 times in a row when this issue first began... uninstall and reinstall does no good either.

7. The app lacks simple things like credit limit, interest rate and payment due date.

8. Kept telling me to check my internet connection (which was strong and allowed me to download the app).

9. No features that make the app useful, just an added burden to the credit card experience.

10. I have reset my password at least a dozen times now, and can not access my account through this app.

11. Very helpful associate once I called.App is glitchy and frequently thinks there is no network connection.

Steps to Troubleshoot & Fix REI Co-op World Mastercard Issues

1. Fix REI Co-op World Mastercard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart REI Co-op World Mastercard: Restarting the app will resolve most errors.
  2. Update the REI Co-op World Mastercard App. Here is how:
    1. On Android goto PlayStore » Search for "REI Co-op World Mastercard" » Open REI Co-op World Mastercard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for REI Co-op World Mastercard » click "UPDATE".
  3. Clear REI Co-op World Mastercard app cache: Clearing cached data will force your app to retrieve the latest data directly from REI Co-op World Mastercard servers.
    1. On Android, goto Settings » Apps » Select "REI Co-op World Mastercard" » click Storage » click "Clear Cache".
  4. Check REI Co-op World Mastercard app permissions. If any of these permissions required to use your device's features are disenabled, REI Co-op World Mastercard might not work.
  5. Uninstall and reinstall REI Co-op World Mastercard. If nothing else has worked, completely uninstall REI Co-op World Mastercard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing REI Co-op World Mastercard not working


2. Fix REI Co-op World Mastercard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make REI Co-op World Mastercard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to REI Co-op World Mastercard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, REI Co-op World Mastercard may not be able to connect to the Internet when running in the background.

Reported Issues