Contact The Community Bank Customer Service

Why should I report an Issue with The Community Bank Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Community Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With Community Mobile you can view account balances and transaction history for all online accounts, view checks and deposit set images, view statements, view account alerts, initiate account transfers, bill pay, and make mobile deposits.

2. The Community Bank Mobile is a FREE* service that allows you to access your account information whenever, wherever. *This is a FREE product from The Community Bank.

3. Community Mobile is a FREE service that gives you the convenience to bank on the go... whenever, wherever.

4. Instantly access your Community Bank accounts directly from your Android!

5. However, depending upon your mobile plan, you may be charged fees from your wireless provider.

6. Please check with your provider before accessing your account through your Android.

7. The Community Bank is not responsible for any fees incurred from your wireless provider.

1. Recently, even after changing my password, and resetting it at the bank itself, I STILL CANT LOG IN!🤦 ♀️ So, I've uninstalled itDoesn't even work, I've had an account for a week and made several transactions, none of it shows up on the app.

2. While I appreciate the effort in protecting my account, changing a password (and remembering it) every 3 months or so, is kinda redundant.

3. Can't deposit checks, worst bank app I've ever used.It's a great app to see your bank info and see how much you have leftWill NOT stop resetting my password and user ID.

4. It is also really nice that the password requirements are posted while you're changing the password.Up until now I have not had an issue with this app on my S9+ Samsung phone, However, I'm giving it 3 stars for (2) reasons.

5. I do wish it had muti verification for the log in, but since it doesn't have that yet I'm glad we have to change password every 6 months.

6. Changing my password should be "my" preference, not a mandatory event, and especially not that often.

7. May change to Chase bank.It's easy to use and find what you're looking for.

8. Still says my balance is the same as when I opened my account.

9. It has gotten to where my account details take forever to load.

10. It's so unreliable.Always disconnects me from my account.

11. No issue on my PC, but the app is hateful.

1. Fix The Community Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Community Bank: Restarting the app will resolve most errors.
2. Update the The Community Bank App. Here is how:
   1. On Android goto PlayStore » Search for "The Community Bank" » Open The Community Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Community Bank » click "UPDATE".
3. Clear The Community Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from The Community Bank servers.
   1. On Android, goto Settings » Apps » Select "The Community Bank Mobile" » click Storage » click "Clear Cache".
4. Check The Community Bank app permissions. If any of these permissions required to use your device's features are disenabled, The Community Bank might not work.
5. Uninstall and reinstall The Community Bank. If nothing else has worked, completely uninstall The Community Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Community Bank not working

2. Fix The Community Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Community Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Community Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Community Bank may not be able to connect to the Internet when running in the background.