Published by DELTA COMMUNITY CREDIT UNION on Aug 21, 2024

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Why should I report an Issue with Delta Community Credit Union?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DELTA COMMUNITY CREDIT UNION to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Delta Community Credit Union

1. Delta Community Credit Union uses SSL (Secure Socket Layer) encryption to communicate securely through all mobile devices. *Must be enrolled in Online Banking.

2. To register for Delta Community’s Online Banking service, visit our website at and choose New Enrollment in the login box.

3. You can check your balance, transfer funds, make a bill payment and now add money to your account with our newest Mobile Deposit feature.

4. A Username and Password is required for logging into this app and can only be created when registering for online banking.

5. Enjoy the convenience of managing your account anywhere and at any time.

6. It’s like having a tiny branch in the palm of your hands.

7. Download and get started today!

8. There is no charge from Delta Community Credit Union, but messaging and data rates may apply. **Must have Bill Pay setup previously in Online Banking.

Delta Community Credit Union Customer Insights

1. EDIT 8/2/2020 While the fingerprint sensor now works perfectly well for me, the notifications now stay permanently unread, because when I try to click the envelope icon to view them, I'm logged out to the app's sign-in screen.Generally a well designed, well implemented app.

2. A couple things that, if addressed, would bump this to 5 stars for me: 1) I have more than one fingerprint stored on my mobile phone so that I can unlock my phone in either hand.

3. The only thing I would like to see is the point rewards system integrated into it.I like the layout, but the fingerprint login keeps turning off and won't turn back on, which is really frustrating.

4. Still better than driving to the bank, but lining up edges and touching the screen without moving is not easy especially if one is occasionally a bit shaky.It's great when it works but it's very inconsistent.

5. Especially since I wrote the "for mobile deposit only" message on the endorsement... It could be because it's a money order and the app says "amount value needs to be visible" and then crashes.

6. Other than that, it's a pretty good app.With transfers, instead of saying there is an error with the transfer and it was not completed, it just logs you out of the app.

7. It should provide an alert and at least a notice that the transfer was not completed to prevent multiple attempts and frustration.

8. But mobile check deposit isn't working currently and I'm pretty inconvinced by that.

9. Please fix!!!!I love most of the features in the app, though it occasionally has connectivity issues with my bank that stop my transfers before I can complete them.

10. *Edit* I took the picture with the check upside-down and successTime consuming to get an acceptable shot.

11. In addition, if there is a transfer dollar limit, that should be displayed on the page to begin the transfer to avoid this entire scenario.I really like this app.

Steps to Troubleshoot & Fix Delta Community Credit Union Issues

1. Fix Delta Community Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Delta Community Credit Union: Restarting the app will resolve most errors.
  2. Update the Delta Community Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "Delta Community Credit Union" » Open Delta Community Credit Union » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Delta Community Credit Union » click "UPDATE".
  3. Clear Delta Community Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Delta Community Credit Union servers.
    1. On Android, goto Settings » Apps » Select "Delta Community Credit Union" » click Storage » click "Clear Cache".
  4. Check Delta Community Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Delta Community Credit Union might not work.
  5. Uninstall and reinstall Delta Community Credit Union. If nothing else has worked, completely uninstall Delta Community Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Delta Community Credit Union not working


2. Fix Delta Community Credit Union Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Delta Community Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Delta Community Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Delta Community Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues