Published by Roqqu on Sep 17, 2024

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Why should I report an Issue with Roqqu: Buy & Sell Crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Roqqu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Roqqu: Buy & Sell Crypto

1. Trade over 100+ cryptocurrencies at the best swiftness available on low fees, and advanced accessibility all over the globe with; Low Fees, Advanced Trade Charts, and Military Grade Encryption.

2. Your account is also subject to the same scrupulous safety standards, including multi-stage verification and bank-level security.

3. Receive and send money internationally to over 20 countries instantly at zero fees  Roqqu’s International now!

4. Over 98% of cryptocurrency is stored securely offline and the rest is protected by industry-leading online security.

5. Roqqu allows you to easily withdraw to your local bank account.

6. Roqqu allows you to easily sell your cryptocurrency anytime.

7. You only need to enter the amount you wish to sell and choose your local currency.

8. You can also pay for service using your crypto to merchants using Roqqu Business.

9. You can even lock the app with a passcode, or remotely disable your phone’s access to the app if it gets lost or stolen.

10. The withdrawal request is processed within 30 minutes including weekends. Experiencing challenges?

11. Receive and send money to over 20 countries instantly!

Roqqu Customer Insights

1. Am not using glo network, my network is MTN.My experience with roqqu has been exceptional so far, I only have a few suggestions, then I will leave a 5 star.

2. I would have giving it a 5 start but I hate been frustrated.I've been using roqqu since last month and so far I haven't encountered any problems.

3. They have a wide selection of coins, including some of the lesser-known ones, which gives me the opportunity to diversify my portfolio.Another feature I appreciate is the low fees.The app also offers great customer support.This new version is very bad.

4. Second is the graph, we need a better graphIf you're looking for a reliable and user-friendly cryptocurrency tracking app, then look no further than Roqqu.

5. First is the price alert system, once you set a price alert, and the coin exceeds that price you get notified, but when the coin drops below that price and rises above the price you don't get any push notification,then also If I can't enable a previously disabled price alert I should at least be able to delete it.

6. However, Roqqu needs to include Sell, Receive, Send Swap to perfect the achievement and rating.

7. I can only give one rating because I have no position transaction so far, because of above mentioned fact.Roqqu is great and effective.

8. This new updated app can be very annoying and frustrating, the old app is far better than this, for the past few months now I've been trying to verify my BVN but all to no avail.

9. But the one issue I find very annoying is the fact that it keeps telling me "no p2p found for withdrawal" everytime I try to withdraw using p2p.

10. The app provides real-time data on all major cryptocurrenciesI have tried to verify my account a number of times with this Apps, it seems Microphone and Camera error is made permanent.

11. One of the things I love about Roqqu is the variety of cryptocurrencies available for trading.

Steps to Troubleshoot & Fix Roqqu Issues

1. Fix Roqqu Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Roqqu: Restarting the app will resolve most errors.
  2. Update the Roqqu App. Here is how:
    1. On Android goto PlayStore » Search for "Roqqu" » Open Roqqu: Buy & Sell Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Roqqu » click "UPDATE".
  3. Clear Roqqu: Buy & Sell Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from Roqqu servers.
    1. On Android, goto Settings » Apps » Select "Roqqu: Buy & Sell Crypto" » click Storage » click "Clear Cache".
  4. Check Roqqu app permissions. If any of these permissions required to use your device's features are disenabled, Roqqu might not work.
  5. Uninstall and reinstall Roqqu. If nothing else has worked, completely uninstall Roqqu then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Roqqu not working


2. Fix Roqqu Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Roqqu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Roqqu not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Roqqu may not be able to connect to the Internet when running in the background.

Reported Issues