Published by St. Louis Community Credit Union on Nov 7, 2023

Report an issue with St. Louis Community CU.
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Why should I report an Issue with St. Louis Community CU?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of St. Louis Community Credit Union to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About St. Louis Community CU

1. Approval and actual loan terms depend on credit union membership history and credit risk evaluations (including responsible credit history, debt-to-income information, and availability of collateral).

2. Actual loan terms may vary and depend on the prospective borrower’s credit profile, debts, income, membership history, etc.

3. Check out our new and improved mobile banking app at St Louis Community Credit Union!

4. Louis Community Credit Union mobile banking app, you must be an SLCCU member.

5. The Maximum Annual Percentage Rate (APR) for a personal loan is based on the amount and term selected.

6. Louis Community Credit Union, you’ll have access to your Credit Union account on your smartphone!

7. Our current members may be eligible to apply for loans with St Louis Community Credit Union.

8. Highly qualified applicants may be offered higher loan amounts and/or lower APRs.

9. Our minimum offered loan amount is $500 and our maximum offered loan amount is $15,000.

10. Some of our loan options are intended for consolidating existing debts into a single loan.

11. Not all applicants may qualify for the most favorable rates or the highest possible loan amounts.

St. Louis Community CU Customer Insights

1. The whole thing makes me feel very uncomfortable keeping my money here.The mobile deposit in this app does not work.

2. I've uninstalled it and reinstalled it and it worked for my first login, but one I closed the application and tried to login again it started to crash again.

3. Very disappointed to have to drive all the way to the bank due to a malfunctioning app.Every time I open the app, it crashes before I get to the login screen.

4. I'm shopping for a new CU to do business with.Unable to log in, phone numbers to contact bank don't work.

5. The only way for me to login is to uninstall it and reinstall every timeThis app is an upgrade over previous, however, the developer needs to do better.

6. Husband went to bank, they told him "someone took" the username (over had for at least a year) and we had to reregister because of the new app.

7. Cannot do basic administrative functions to assist in mobile banking.

8. The login button does not work.

9. The credit union does not even offer zelle, Samsung pay, or Apple pay.

10. Sign up was easy and worked the first time for me.

11. Double checked email, nothing received from this bank.

Steps to Troubleshoot & Fix St. Louis Community CU Issues

1. Fix St. Louis Community CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart St. Louis Community CU: Restarting the app will resolve most errors.
  2. Update the St. Louis Community CU App. Here is how:
    1. On Android goto PlayStore » Search for "St. Louis Community CU" » Open St. Louis Community CU » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for St. Louis Community CU » click "UPDATE".
  3. Clear St. Louis Community CU app cache: Clearing cached data will force your app to retrieve the latest data directly from St. Louis Community CU servers.
    1. On Android, goto Settings » Apps » Select "St. Louis Community CU" » click Storage » click "Clear Cache".
  4. Check St. Louis Community CU app permissions. If any of these permissions required to use your device's features are disenabled, St. Louis Community CU might not work.
  5. Uninstall and reinstall St. Louis Community CU. If nothing else has worked, completely uninstall St. Louis Community CU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing St. Louis Community CU not working


2. Fix St. Louis Community CU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make St. Louis Community CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to St. Louis Community CU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, St. Louis Community CU may not be able to connect to the Internet when running in the background.

Reported Issues