Contact City National Bank Customer Service

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1. The website has that, and it's a really convenient feature.Horrible, I updated the app and now I can't use it! Just tells me it's loading and load is taking longer than expected! Please fix I'd love to see my balance! I loved it before this problem cuz I was able to see everything and do what I needed to! UPDATE: I was able to click on forgot password and somehow that corrected my problem with being able to see my accounts! Now it's business as usual, no problems and resolved quickly without having to uninstall the app and do it again!I like this app but i can never use the the deposit check.

2. Just don't count on this bank no matter how niceUodate 1/28 The issue seems to be resolved but still takes a whole to log in..it does pop up a message saying it is taking longer than normal and to keep trying but eventually logs me in now.. A few days before the new version came out my app quit loading.

3. After going through the first long process of trying to sign in and getting all the messages about 'we're still trying" and "the connection is slow" (when it shouldn't be being im under perfectly good wifi every time) I can never sign in.

4. It just doesn't load anymore.I started having issues where the app was stuck on loading when I try to log in.

5. There is a menu to tell what all they tools they have for banking.App doesn't work 99% of the time.

6. Cant process right request at this time cont them for service.

7. I figured they have issues in the start of it but its been a long time now and still can never use it.

8. There is no point trying to get technical support to help, nor customer service.

9. Late fees disconnect fee and reconnect fee plus I expect this bank to charge me for overdraft fees as all the little things try to get paid.

10. I went to my phone settings, went to applications, went to the settings (or app info) of the app, and I cleared the data and cache.

11. I have called and talked to several people all the time over the course of the time.

1. Fix City National Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart City National Bank: Restarting the app will resolve most errors.
2. Update the City National Bank App. Here is how:
   1. On Android goto PlayStore » Search for "City National Bank" » Open City National Bank Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for City National Bank » click "UPDATE".
3. Clear City National Bank Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from City National Bank servers.
   1. On Android, goto Settings » Apps » Select "City National Bank Mobile" » click Storage » click "Clear Cache".
4. Check City National Bank app permissions. If any of these permissions required to use your device's features are disenabled, City National Bank might not work.
5. Uninstall and reinstall City National Bank. If nothing else has worked, completely uninstall City National Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing City National Bank not working

2. Fix City National Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make City National Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to City National Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, City National Bank may not be able to connect to the Internet when running in the background.