Contact VR SecureGo plus Customer Service

Why should I report an Issue with VR SecureGo plus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fiducia & GAD IT AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Schnell, einfach und sicher: Mit VR SecureGo plus können Sie alle Banking- und Kreditkartenaufträge innerhalb einer App ganz bequem freigeben. * Sie benötigen lediglich den Aktivierungscode Ihrer Bank. * Anschließend können Sie die App bequem einrichten.

2. Weitere Informationen rund um Freischaltung und Verwendung der VR SecureGo plus App finden Sie auf vr.

1. Only works on the laptop.When I open app from past 1 week it says "Function is not available currently please try again later" and due to this unable to do any online transactionsWhy are you limiting me to a 20 character password? There are only so many options.

2. Now, with this half-a** app, I keep sending the code and it says "it's been sent on this time.." I check this Securego and nothing.

3. Ability to copy the code to the clipboard using a button, or at least being able to highlight the generated code.

4. O-Auth tokens that are saved for 30-90 days for 3rd party apps like Finanzblick, so one doesn't have to enter a TAN EVERY.

5. Avoid this app and banks that use it at all cost!Maybe I am to soft with my review due to the horrible old version, but these days the app is quite decent.

6. Nothing out of this world, but works.Need to add more language interface,Missing a couple features (besides the bugs it has): 1.

7. Why did you force us to uninstall the older version that working?When I transfer from mobile, authorisation is not working.

8. If you do your job right, you'll salt and hash (and maybe pepper) the password to save it, and wow, get a fixed length result.

9. Atleast with the older version I used to get the Tan code there immediately and transactions were easier.

10. Please stop the upper limits to password lengths, we use password safes, let us use them.

11. Lasst uns das technisch möglich Maximum nutzen!App doesn't start anymore.

1. Fix VR SecureGo plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VR SecureGo plus: Restarting the app will resolve most errors.
2. Update the VR SecureGo plus App. Here is how:
   1. On Android goto PlayStore » Search for "VR SecureGo plus" » Open VR SecureGo plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VR SecureGo plus » click "UPDATE".
3. Clear VR SecureGo plus app cache: Clearing cached data will force your app to retrieve the latest data directly from VR SecureGo plus servers.
   1. On Android, goto Settings » Apps » Select "VR SecureGo plus" » click Storage » click "Clear Cache".
4. Check VR SecureGo plus app permissions. If any of these permissions required to use your device's features are disenabled, VR SecureGo plus might not work.
5. Uninstall and reinstall VR SecureGo plus. If nothing else has worked, completely uninstall VR SecureGo plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VR SecureGo plus not working

2. Fix VR SecureGo plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VR SecureGo plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VR SecureGo plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VR SecureGo plus may not be able to connect to the Internet when running in the background.