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contact eFile Canadian Tax Return Chat with our AI-based eFile Canadian Tax Return Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with eFile Canadian Tax Return?



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Why chat with our AI eFile Canadian Tax Return Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of eFile Canadian Tax Return.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I highly recommend using the app!! I'm disabled so it's fantastic being able to do my taxes from the relative comfort of my home..and obviously not having to risk the possibility of exposure from strangers by going to a bricks and mortar building location.really like this app, its great for low income people and those with disabilities, it enables you to file quickly, at home and for free.

2. i have been using if for several years now and have never had a problem, the only reason i give it 4 not 5 stars is that it could be a little more user friendly and have a link next to each option that gives a detailed explanation, because while it is very easy to use and fast, it is also very easy to mess up your return if you dont know what your doing.If i could give 0 stars i would.

3. my taxes are easy though as I'm on disability and retired and about 4 tax credits, but as long as you don't have 50 credits and different sources of income (for which i suggest you go to a professional, (support a local one, not those big box corporations), otherwise this app is easy to use, with little popups suggesting things that you might have misse.

4. Let me know if you want to know about any other line numbers."took me about 15 minutes to file my taxes this year, (and without my accountant taking his 90% cut), 10 days later i got my refund.

5. I've uninstalled the app so hopefully that takes care of deleting my info.Great app, so easy to navigate, only $11 to send if you make over 20K in a year.

6. So easy to use, very, very fast with support, confirmation number gives you assurance you have finished your taxes.

7. ❣️❣️Had to fill out a certain line number all I had was that and could not find that number in the app I had to email support JUST to get help to look up a line number.

8. I found it a very good, relatively easy to use app... it's a bit frustrating figuring out what goes where and having to go back to fix the things that the program identifies, which is extremely important, useful & helpful.

9. it took seven emails for support to tell me "Our app is designed to hide the complexity of tax line numbers.

10. This year it lets me sign in one minute and not the next, when I did get signed in it would not auto fill.

11. Can use express auto fill if you're an amateur at doing taxes as well.

Steps to Troubleshoot & Fix eFile Canadian Tax Return Issues

1. Fix eFile Canadian Tax Return Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eFile Canadian Tax Return: Restarting the app will resolve most errors.
  2. Update the eFile Canadian Tax Return App. Here is how:
    1. On Android goto PlayStore » Search for "eFile Canadian Tax Return" » Open eFile Canadian Tax Return » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eFile Canadian Tax Return » click "UPDATE".
  3. Clear eFile Canadian Tax Return app cache: Clearing cached data will force your app to retrieve the latest data directly from eFile Canadian Tax Return servers.
    1. On Android, goto Settings » Apps » Select "eFile Canadian Tax Return" » click Storage » click "Clear Cache".
  4. Check eFile Canadian Tax Return app permissions. If any of these permissions required to use your device's features are disenabled, eFile Canadian Tax Return might not work.
  5. Uninstall and reinstall eFile Canadian Tax Return. If nothing else has worked, completely uninstall eFile Canadian Tax Return then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eFile Canadian Tax Return not working


2. Fix eFile Canadian Tax Return Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eFile Canadian Tax Return be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eFile Canadian Tax Return not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eFile Canadian Tax Return may not be able to connect to the Internet when running in the background.

Reported Issues

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