Published by 🎖️ Freewallet - Crypto Financial Service

Report an issue with Freewallet MultiWallet Classic.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Freewallet MultiWallet Classic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 🎖️ Freewallet - Crypto Financial Service to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Freewallet MultiWallet Classic image 1 contact Freewallet MultiWallet Classic image 2

Freewallet MultiWallet Classic Customer Insights

1. Keep up the good work admin.. :)Had a problem with my balance not showing up customer service help me out within a day don't have a lot of alts on this wallet but worth keeping for the ones I do have.well...if you have discontinued this app...DELETE IT...REMOVE it from the app store/google play, wouldnt that be the way to do things rather than let people waste money and their time downloading and installing???one of the best wallets I have tried, support there 247 to assist.

2. DON'T USE THIS! They prompted to update from FreeWallet to MultiWallet because should be more secure and after that a total disaster! They have a terrible support, don't solve your problem! Their chat on web only shows: "not seen" to your messages...They keep asking you to provide personal information and IDs to prove that you are who you say you are...TOTAL SCAM! And by the evaluations here in Google Play is definitely better to use another service, or YOU'LL HAVE YOUR MONEY STOLEN!Horrible always under maintenance.

3. Wish I could pull all of coins at once because now they have minimum withdraw and cannot move funds now ... Horrible, horrible, horribleI was prompted by Freewallet MultiWallet Classic to install MultiWallet in order to access my wallet balance.

4. With the help of the support team, I have managed to reset the password and login to both app and web wallet, only to discover that the wallet balance is zero.

5. Not only was I unable to login to MultiWallet using the previous credentials from Freewallet MultiWallet Classic, I was unable to reset the password as well.

6. Easy to use specially exchange cryptocurrency in one place.! Keep it up admin.thanks for the on time assist of admin here always on time on answering message.

7. Now verify my god damn account please because you have cost me money and time and that has made me pissed as all hell.

8. What went wrong?2.5h waiting in the chat for someone to fix a problem that would take 5 mins to solve.

9. The team never responds to tickets and as of now still missing thousands of coins.

10. Your email verification doesn't work in app and on the website.

11. Plus now you blocked me out of my account by blocking the use of my phone number.

Steps to Troubleshoot & Fix Freewallet MultiWallet Classic Issues

1. Fix Freewallet MultiWallet Classic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Freewallet MultiWallet Classic: Restarting the app will resolve most errors.
  2. Update the Freewallet MultiWallet Classic App. Here is how:
    1. On Android goto PlayStore » Search for "Freewallet MultiWallet Classic" » Open Freewallet MultiWallet Classic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Freewallet MultiWallet Classic » click "UPDATE".
  3. Clear Freewallet MultiWallet Classic app cache: Clearing cached data will force your app to retrieve the latest data directly from Freewallet MultiWallet Classic servers.
    1. On Android, goto Settings » Apps » Select "Freewallet MultiWallet Classic" » click Storage » click "Clear Cache".
  4. Check Freewallet MultiWallet Classic app permissions. If any of these permissions required to use your device's features are disenabled, Freewallet MultiWallet Classic might not work.
  5. Uninstall and reinstall Freewallet MultiWallet Classic. If nothing else has worked, completely uninstall Freewallet MultiWallet Classic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Freewallet MultiWallet Classic not working


2. Fix Freewallet MultiWallet Classic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Freewallet MultiWallet Classic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Freewallet MultiWallet Classic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Freewallet MultiWallet Classic may not be able to connect to the Internet when running in the background.

Reported Issues