Contact Albaraka Customer Service

Why should I report an Issue with Albaraka Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of alBaraka BankTunisia-IT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very dissapointing either wayI cannot understand if it is an app even!!!! I install it today then I cannot login the next day and cannot even reinstall....i spent months without knowing what s going on my account .....horrible to have such IT service in 2022!!!! I seriously do not recommend you as a bank for this big default that I v never faced with other apps of even small business....shame!Poorly developed app.

2. The bank should give more care about their app be sure it is their face and definitely the future.. please update your app and invest little bit more of money to develop it rather than giving loans with high interest...Last update was on 2019, do you believe this, app connected to user accounts didn't have security update since 2 years, where is your HQ from this pooooor service, I can't believe this!!!!A very bad experience with app.

3. the worst it team I ever saw for an international bankSession will keep connected if the app running in the background, and no session timeout ! If u change password or email it will not ask for confirmation ! Seems to be developed by a trainee and published without approval !Useless app it doesn't even starts for me.

4. A freelancer on Fiverr could do a better job for 20 bucks than those who developed this horrible app.Very bad experience using the app, many bugs , very old design, difficult to read.

5. It needs re-work and it seems like Al Baraka IT team are not getting those multiple negative feedbacks or they just dont care.

6. They charge you a monthly access fee for it but most of the time it doesn't even work especially when you need it.

7. I don't like anything about it.I'm a customer of this bank for more than 8 years because of their good staff.

8. far away from other banks application.

9. You can use its services if u are lucky once a week or a month.

10. Please report it in the app store because they don't even look at the feedback.

11. but this is a terrible application.

1. Fix Albaraka Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Albaraka: Restarting the app will resolve most errors.
2. Update the Albaraka App. Here is how:
   1. On Android goto PlayStore » Search for "Albaraka" » Open Albaraka Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Albaraka » click "UPDATE".
3. Clear Albaraka Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Albaraka servers.
   1. On Android, goto Settings » Apps » Select "Albaraka Mobile Banking" » click Storage » click "Clear Cache".
4. Check Albaraka app permissions. If any of these permissions required to use your device's features are disenabled, Albaraka might not work.
5. Uninstall and reinstall Albaraka. If nothing else has worked, completely uninstall Albaraka then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Albaraka not working

2. Fix Albaraka Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Albaraka be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Albaraka not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Albaraka may not be able to connect to the Internet when running in the background.