Published by Mobilebiz Systems

Report an issue with Doctor At Work (Plus).
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Why should I report an Issue with Doctor At Work (Plus) - Patien?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mobilebiz Systems to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Doctor At Work (Plus) Customer Insights

1. I think all features of old came in to new with some essentials like PIN lock, still some features needed like, Auto Syncing database and Multimedia to Google Drive, DARK THEME, Caller ID like feature to registered Patient.

2. Logical flow of the app - functions and features - could be improved.Excellent app! Perfect for recording patient details and managing my appointments.

3. When a patient with skin disease or an external part is diseased, to compare, adding a photo in a clinical not is essential.

4. Because of this reason, though I have purchased it, I still use the older release.I tried new Doctor at works PLUS, it is good, as I accustomed to older app Standard Version I may need some time to adjust.

5. But adding photos of diseased part of patients in clinical notes has been removed in the current version.

6. but I wanna know if you can share on 2 devices the data if that is possible when you feel in one so that it calls ultimately in the other but it caused outmet between the other my phone and my tablet.Pretty good app.

7. Could have better reporting features such as visit per patient counts, billing total per patient (not just overall billing).

8. As i use two devices in my clinic one by my receptionist to enter patient data and one by me.

9. Easily manage patient history and visits, customisable prescription/MC/referrals/invoice and receipt.

10. A local on-device reminder feature for appointments.App is easy to use for doctors.

11. I like the billing feature and appoontment reminder to patients via SMS.

Steps to Troubleshoot & Fix Doctor At Work (Plus) Issues

1. Fix Doctor At Work (Plus) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Doctor At Work (Plus): Restarting the app will resolve most errors.
  2. Update the Doctor At Work (Plus) App. Here is how:
    1. On Android goto PlayStore » Search for "Doctor At Work (Plus)" » Open Doctor At Work (Plus) - Patien » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doctor At Work (Plus) » click "UPDATE".
  3. Clear Doctor At Work (Plus) - Patien app cache: Clearing cached data will force your app to retrieve the latest data directly from Doctor At Work (Plus) servers.
    1. On Android, goto Settings » Apps » Select "Doctor At Work (Plus) - Patien" » click Storage » click "Clear Cache".
  4. Check Doctor At Work (Plus) app permissions. If any of these permissions required to use your device's features are disenabled, Doctor At Work (Plus) might not work.
  5. Uninstall and reinstall Doctor At Work (Plus). If nothing else has worked, completely uninstall Doctor At Work (Plus) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Doctor At Work (Plus) not working


2. Fix Doctor At Work (Plus) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Doctor At Work (Plus) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Doctor At Work (Plus) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Doctor At Work (Plus) may not be able to connect to the Internet when running in the background.

Reported Issues