Contact MediBuddy-Online Dr, Lab, Meds Customer Service

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1. Please fix this bug asapNothing gets booked on this app, food/shopping apps work more seamless, booked an appointment amount was deducted but the app does not show up any appointment in the orders tab, raised a ticket even this is not reflected in my tickets section.

2. When tried to contact Medibuddy team they keep on replying to every email with weblink and details when issue is related to Mobile app.

3. Even when I tried creating a ticket 3 times from within the app and everytime it showed an error but later, on checking tickets, it shows 3 open tickets.

4. I've been trying to log in to ky corporate account and everytime error code shows and this message please try after sometime.

5. When I had subscribed the Gold membership, the cashback got credited to my Corporate account instead of Personal account (same personal email ID for both).

6. This issue is happening everytime and then I have to call your support to get fixed, why can't you get this issue fixed once and for all.

7. But I'm not able to login to my corporate insurance account.

8. Now I am not able to utilise the cashback as the app throws error that I can't use it due to Corporate policy.

9. Finally on last mail they asked me to call the customer care toll free number.

10. We need to call the customer care to follow up the status each and every time.

11. Everytime I try to book an order the app freezes and does not complete my order, but deducts the amount from my bank.

1. Fix MediBuddy-Online Dr, Lab, Meds Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MediBuddy-Online Dr, Lab, Meds: Restarting the app will resolve most errors.
2. Update the MediBuddy-Online Dr, Lab, Meds App. Here is how:
   1. On Android goto PlayStore » Search for "MediBuddy-Online Dr, Lab, Meds" » Open MediBuddy-Online Dr, Lab, Meds » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MediBuddy-Online Dr, Lab, Meds » click "UPDATE".
3. Clear MediBuddy-Online Dr, Lab, Meds app cache: Clearing cached data will force your app to retrieve the latest data directly from MediBuddy-Online Dr, Lab, Meds servers.
   1. On Android, goto Settings » Apps » Select "MediBuddy-Online Dr, Lab, Meds" » click Storage » click "Clear Cache".
4. Check MediBuddy-Online Dr, Lab, Meds app permissions. If any of these permissions required to use your device's features are disenabled, MediBuddy-Online Dr, Lab, Meds might not work.
5. Uninstall and reinstall MediBuddy-Online Dr, Lab, Meds. If nothing else has worked, completely uninstall MediBuddy-Online Dr, Lab, Meds then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MediBuddy-Online Dr, Lab, Meds not working

2. Fix MediBuddy-Online Dr, Lab, Meds Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MediBuddy-Online Dr, Lab, Meds be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MediBuddy-Online Dr, Lab, Meds not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MediBuddy-Online Dr, Lab, Meds may not be able to connect to the Internet when running in the background.