Contact Cleveland Clinic Abu Dhabi Customer Service

Why should I report an Issue with Cleveland Clinic Abu Dhabi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cleveland Clinic Abu Dhabi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cleveland Clinic Abu Dhabi’s Patient Portal app represents part of our commitment to provide you with secure, quick and easy access to the right level of care when you need it.

2. Register on our patient portal app using your activation code and immediately start scheduling appointments with our doctors and gain access to all of our digital healthcare features.

3. Message your doctor, view your medical test results and records in addition to the ability to manage your medication refills, securely and safely through the Patient Portal app.

4. Cleveland Clinic Abu Dhabi will continue to add regular updates to the Patient Portal app, aiming to build one of the most interactive and innovative services available in the UAE.

5. Once you’ve completed your first appointment, you would be able to see a comprehensive overview of your medical information in the Patient Portal app.

6. This app is free to install and use as well as safe and secure.

7. The installation and sign-up process is simple.

8. To provide suggestions or feedback on the app, please get in touch at 800 8 2223 (+971 2 659 0200 from outside the UAE) or send an email to info@clevelandclinicabudhabi. ae.

1. I felt uncomfortable using the application and that the hospital did not care.The app is great to keep track of meds and appointments, the feature that lets you message your doctor is very convenient, and it has an in-built video call capability that I utilized to have an appointment with my doctor, kudos to the development team.Stupid! Everytime I want to use this app I'm forced to update it.

2. Although small info "i" icon next to password setting clearly says that I'm meeting all password criterias using upper, lower case, number and special character I haven't been able to complete registration as app still mentions on the registration to enter a valid password.

3. But the access of the App it self needs little improvement because it needs an login from a while to another, didn't recognize the biometric access at my last login ; so reset password is the best solution.Difficulty entering the application every time you must enter the password, the username.

4. However when installed on Huawei P20 pro, it worked fine with the new update of e-checkin and remote appointment with dr It's frustrating, please fix it!Simple , Easy and Reliable to reserve an appointment.

5. 4) Phone kept Auto-restarting almost once every hour (Had to hard reset my phone) I don't think the app is compatible with Huawei Phones... Or at least mine... Kindly fix these problemsSetting password is a nightmare.

6. And when you ask the service to forget the number or name, the application does not respond quickly.

7. It also logs out frequently, which is frustrating when you need to see your appointment urgently.The best app when it comes to communication with doctors.

8. Test results haven't been uploaded as promised by staff in thrle Emergency Department.

9. Who is in charge of the update system at Cleveland? Tell them to stop forceful update every month.

10. Please fix! Otherwise it is useless.The app is not working .. yeayerday I tried to open, because of my appointment but it closed immediately after it opened.

11. Easy to use, not crashing.The app has some issues... 1) It automatically turned off the Developer Option on my phone.

1. Fix Cleveland Clinic Abu Dhabi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cleveland Clinic Abu Dhabi: Restarting the app will resolve most errors.
2. Update the Cleveland Clinic Abu Dhabi App. Here is how:
   1. On Android goto PlayStore » Search for "Cleveland Clinic Abu Dhabi" » Open Cleveland Clinic Abu Dhabi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cleveland Clinic Abu Dhabi » click "UPDATE".
3. Clear Cleveland Clinic Abu Dhabi app cache: Clearing cached data will force your app to retrieve the latest data directly from Cleveland Clinic Abu Dhabi servers.
   1. On Android, goto Settings » Apps » Select "Cleveland Clinic Abu Dhabi" » click Storage » click "Clear Cache".
4. Check Cleveland Clinic Abu Dhabi app permissions. If any of these permissions required to use your device's features are disenabled, Cleveland Clinic Abu Dhabi might not work.
5. Uninstall and reinstall Cleveland Clinic Abu Dhabi. If nothing else has worked, completely uninstall Cleveland Clinic Abu Dhabi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cleveland Clinic Abu Dhabi not working

2. Fix Cleveland Clinic Abu Dhabi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cleveland Clinic Abu Dhabi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cleveland Clinic Abu Dhabi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cleveland Clinic Abu Dhabi may not be able to connect to the Internet when running in the background.