contact K Health | 24/7 Virtual Care

Contact K Health | 24/7 Virtual Care

Published by K Health
Updated: Sep 28, 2022



Report an issue with K Health | 24/7 Virtual Care.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with K Health | 24/7 Virtual Care?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of K Health to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



K Health | 24/7 Virtual Care Features and Description

24/7 ACCESS TO DOCTORS AND TRUSTED HEALTH INFO Doctors powered by clinicial data that fit in your pocket without emptying your wallet. Trusted by over 6 million people, K Health is your first stop to getting better—and costs less than most other in-person and telemedicine providers. K Health offers personalized health advice based on real people, text-based clinician visits, chronic and urgent care, anxiety and depression treatment, and more—no appointment needed. From headaches to hypertension to sexual health to sinusitis, K Health has you covered—with or without insurance. REMOTE QUALITY CARE, $29 per MONTH or $35 per VISIT WITH OR WITHOUT INSURANCE - Compare your symptoms to millions like you—so you get an instant idea of what could be wrong based on similar cases. Our Symptom Checker is powered by clinical data from thousands of clinicians and millions of people. We’re partnered with the Mayo Clinic Platform, Maccabi Healthcare Services, and more. The results from the Symptom Checker are not medical advice or a diagnosis. You can connect with a clinician on the K Health platform for diagnosis and treatment. -Text with a clinician in minutes for advice or treatment for hundreds of conditions. No time off work, stuffy waiting rooms, or awkward video visits. Clinicians are available all day, every day. -Get same-day prescriptions. Our affiliated clinicians can prescribe remotely and send your prescription to your local pharmacy. For certain conditions, your medication can be shipped directly to your door. -Manage your anxiety or depression remotely with custom treatment plans, starting at $49/month. 81% of members have already felt better in 12 weeks*. CONVENIENT AND AFFORDABLE VIRTUAL CARE We believe access to trusted health information, clinicians, and treatment should be affordable—regardless of insurance status. WE TREAT HUNDREDS OF CONDITIONS From everyday health concerns to annual wellness visits, we’ve got you covered. - Cold and flu - Indigestion and abdominal pain - High cholesterol - High blood pressure - UTIs and bladder infections - Dental pain - Headaches and migraines - Allergies - STDs - Back and neck pain - Anxiety and depression - Erectile Dysfunction - Birth control - Common pediatric concerns (ages 3+) ... and hundreds more conditions HOW IT WORKS - Download the K Health app - Answer a few questions about your symptoms - Purchase your membership or one-time visit - Get treatment, including prescriptions, lab and imaging test orders, if needed - Get free follow-up chats for 3 days (or as often as you need with a Primary Care or Mental Health membership) PRIVACY AND QUALITY ABOVE ALL - We will never sell, rent, or share your personal health information. K Health is both HIPAA and GDPR compliant, meaning both secure and private. - K Health was built by hundreds of expert doctors and scientists and continues to get smarter over time. - Our information is based on millions of real medical cases, not on rules, and connects you to board-certified, experienced clinicians. ABOUT US The K Health app was built by doctors and scientists using billions of real, anonymized insights from people like you. Our AI-powered technology compares your symptoms to those with similar symptoms and conditions, and connects you to hundreds of board-certified clinicians that are ready to help from the comfort of wherever you are. We’re a team of clinicians, data scientists, engineers, operators, and creators and are passionate about putting healthcare into your own hands. GET IN TOUCH WITH US Support: [email protected] Learn more at khealth.com *Based on a review of more than 8,800 K Health users who completed 3 months of treatment for anxiety or depression.

contact K Health | 24/7 Virtual Care image 2   contact K Health | 24/7 Virtual Care image 2

Reported Issues


Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Is the doctor that I spoke with Associate with me and didn't give me any options or give me a chance to respond before he closed the case told me to go get my test results from labcorp. I went to lab corps I took my test which cost me $259 for urine only samples. These samples now have to be sent to Southern California California in order to receive my results.. So basically I'm So L until next week And I'm out of Work until I get these test results back and that's not including any kind of medication that I'll need moving forward. He did not provide me with any kind of options for or places I could get this test at test that he was just short with me

    — by Lindsey Miller 1 year ago


  • K Health issues! Just a few minutes ago I sent you them a support request and they replied with the following Ticket #01763062. I have had nothing but issues with your App today! Should you not provide the services for which I am paid in full for 3 months; money taken from my account on July 8th, 2021 then I wish to cancel my membership for future 3 month billings and you cannot continue to bill me for additional months after this! I need a phone number for KHealth! Thanking you in advance for getting this resolved. YOU NEED TO FIND A WAY TO DO THIS THROUGH LAPTOP AND DESKTOP APP ALSO. Why is it that we cannot do this on a laptop computer? Why is this done on cellphone only? This is not the reason for my email today. YOU ARE ASKING ME TO PAY FOR THE MEMBERSHIP AGAIN? I AM ALREADY ON FILE WITH YOU AS A PAID CUSTOMER FOR 3 MONTHS; PAYMENT WAS TAKEN FROM MY ACCOUNT ON JULY 8TH, 2021! WHAT IS UP WITH THIS? I AM TRYING TO USE YOUR SERVICE AND IT IS MAKING ME PAY AGAIN. ALSO THE EMAIL CONFIRMATION I TRIED DOING TODAY CAME US AS NOT VALID!

    — by Julie Tracy 1 year ago


  • I paid for a visit I never received and there is no “chat”, or “return to doctor chat” button in the app. I have requested a refund, but have received no reply. DO NOT USE THIS SERVICE, SCAM!!

    — by Judy Vallieres 1 year ago


  • I paid $27 for 3 month plan I hit the button again by mistake last night for $27 so it hit my card so you're charged me $27 again and all I was doing was trying to cancel my account so now I need a refund for my mistake plus I've been with y'all for a month I have $18 coming back to me try my three months plan so if you could do this I appreciate it very much my phone number is 470 312 4453 my name is David Jacobs thank you

    — by David jacobs 1 year ago


  • I didn't get a return call or any dr help want money REFUND

    — by Bettina Dione Patterson 1 year ago


  • I received a prescription for wellbutrin last month from K Health, I am attempting to get a refill and it doesn't come up in the drug list. Please advise.

    — by Leanne Hunt 1 year ago


  • Hello.i got the membership but I can't download the k app.this is so confusing.if this problem is not solved soon,I would rather prefer cancel membership.

    — by Sobia mazhar 1 year ago


  • I still do not have my prescriptions. What is going on here?

    — by Christine negron 1 year ago


  • App has charged me twice for a doctor visit but won't let me respond to the doctor.

    — by David Tucker 1 year ago







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