Contact Teladoc Health Patient Customer Service

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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I tested ahead of time in the app that my microphone camera and speakers were all working properly, but the moment the call started I was forced to use the phone's tiny speaker as if I was on a call with the phone to my head, instead of the louder speakerphone.

2. Been video w Rogers city 8 month's no app requiredThis app sucks you can only hear half the time the other half your trying to get it to stay focused.

3. While I was in the call I was unable to find any method to switch from having to put my ear up to the phone to the speakerphone setting.

4. I don't have a cheap phone.Keeps doing the same thing the hospital's website does.

5. When the tech people are fed up the tech says turn off phone and call this number.

6. I would need to delete other apps and files to make it fit on my phone.

7. This kind of issue is odd for an app that is meant for private video calls.As an it consultant for 30 years i would rewrite the register app.

8. Otherwise the video and audio was okay, but I really couldn't hear my doctor.

9. Does not fit on cell phone.

10. 4hr out of my life working on this app and the app still doesn't work.

11. My doctor ended up using Zoom in a last ditch effort to have a meeting.I would give 0 stars if you could.

1. Fix Teladoc Health Patient Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Teladoc Health Patient: Restarting the app will resolve most errors.
2. Update the Teladoc Health Patient App. Here is how:
   1. On Android goto PlayStore » Search for "Teladoc Health Patient" » Open Teladoc Health Patient » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Teladoc Health Patient » click "UPDATE".
3. Clear Teladoc Health Patient app cache: Clearing cached data will force your app to retrieve the latest data directly from Teladoc Health Patient servers.
   1. On Android, goto Settings » Apps » Select "Teladoc Health Patient" » click Storage » click "Clear Cache".
4. Check Teladoc Health Patient app permissions. If any of these permissions required to use your device's features are disenabled, Teladoc Health Patient might not work.
5. Uninstall and reinstall Teladoc Health Patient. If nothing else has worked, completely uninstall Teladoc Health Patient then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Teladoc Health Patient not working

2. Fix Teladoc Health Patient Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Teladoc Health Patient be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Teladoc Health Patient not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Teladoc Health Patient may not be able to connect to the Internet when running in the background.