Contact MedPlus Mart Customer Service

Why should I report an Issue with MedPlus Mart - Online Pharmacy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MedPlus Health Services Pvt. Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Home delivery or click and pick. - Save up to 35% on medicines with FlexiRewards - our rewards programme lets you choose cash or household products on your purchases giving you flexibility and the best value for your hard-earned money. - Search for medicine availability at a MedPlus store near you - Just select the medicine you are looking for and click a button for a list of MedPlus stores near you where the medicine is available for purchase in real-time. - Get complete information about medicines you take including indications, adverse effects, precautions and alternatives. - Locate the nearest MedPlus store – The App will automatically detect your current location and help you locate the nearest store or you can locate a store by entering your locality information manually if desired. - Keep all your health records in one place - MedPlus Mart App provides you unlimited storage to upload and keep all your health records in one place.

2. Medicine delivery is restricted to states where MedPlus operates, but you can order other OTC & health products, nutrition, baby care, diabetes care and personal care products from across many regions & cities in India. - Order medicines for home delivery - Search & select the medicines you require, upload your medicine list, and tell us your delivery address.

3. Medicine list history and previous orders are automatically recorded and available at any time. - Print your bills anytime - All your MedPlus bills available in one place in the App for you to print anytime, anywhere. - Redeem FlexiRewards points - You can view available points and redeem your points for delivery or pick up through the MedPlus Mart App. - Set up a Pill Reminder – if you are having trouble remembering when to take your medicines, set up a pill reminder through the App for alerts on your phone reminding you to take the pill at the time it is due.

4. We deliver your medicines in most cities in 6-24 hrs and about 2-3 days in most other places. - Order medicines for click & pick - Search & select the medicines you require, select a MedPlus store near you for pick up and confirm the order.

5. Buy genuine medicines, baby, nutrition, healthcare, personal care, diabetic and other speciality products at the best prices using the MedPlus Mart App.

6. MedPlus Mart App is a comprehensive medical App where you can not only order medicines but also read important information about the medicines you take, their alternatives or substitutes, precautions and their side effects.

7. No queues and no worries about the availability of medicines. - Assisted orders - If you are not sure how to read your medicine list or what medicines to select, just upload your Image with the medicine list.

8. Come to the store at a time convenient for you, show our pharmacist your medicine list and take your medicines home.

9. In case you need any doctor consultation you can opt for the same. - Order general products from a comprehensive range of baby, healthcare, nutrition, personal care, diabetes care and OTC products.

10. This app provides you access to all the services provided by MedPlus pharmacies conveniently from the comfort of your home through an easy to use interface.

11. Our customer care representative will call you and help you with the order.

1. They have good number of stores in Bangalore.MedPlus Hyderabad representatives cheated with subscription of Couple plan.

2. I just want to talk to their manager but they're telling they won't available for your serviceGood and useful App, Provide appropriate details and refill reminders.

3. Rating reduced to 4 from 5 star.Very bad experience with customer care, app is good but not the staff.

4. Availability of medicines on orders within the same day makes it convenient and avoid the que and time at store.

5. You can only buy some specific goods from their catalogue that too using the points it's costlier that market price.

6. Feeling regretted for choosing MedPlus diagnostic plan .

7. customer care is telling their managers are not available in calls.

8. Flat 20% discount on medicines above 1000 all the time.

9. While taking the plan they explained we can use 1499 as amount for further tests.

10. A towel costs Rs 248 + 1245 points.One of the best Pharmacy app.

11. The payback points which you get after ordering is just a big blunder.

1. Fix MedPlus Mart Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MedPlus Mart: Restarting the app will resolve most errors.
2. Update the MedPlus Mart App. Here is how:
   1. On Android goto PlayStore » Search for "MedPlus Mart" » Open MedPlus Mart - Online Pharmacy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MedPlus Mart » click "UPDATE".
3. Clear MedPlus Mart - Online Pharmacy app cache: Clearing cached data will force your app to retrieve the latest data directly from MedPlus Mart servers.
   1. On Android, goto Settings » Apps » Select "MedPlus Mart - Online Pharmacy" » click Storage » click "Clear Cache".
4. Check MedPlus Mart app permissions. If any of these permissions required to use your device's features are disenabled, MedPlus Mart might not work.
5. Uninstall and reinstall MedPlus Mart. If nothing else has worked, completely uninstall MedPlus Mart then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MedPlus Mart not working

2. Fix MedPlus Mart Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MedPlus Mart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MedPlus Mart not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MedPlus Mart may not be able to connect to the Internet when running in the background.