Published by Workit Health on Oct 2, 2024

Report an issue with Workit Health.
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Why should I report an Issue with Workit Health?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Workit Health to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Workit Health

1. Workit Health members regularly report lower anxiety, reduction of addictive behaviors, greater success in meeting their recovery goals, and an overall improvement in quality of life.

2. Workit Health’s provider network is made up of licensed clinicians who are devoted to harm reduction, so they really listen and support all recovery goals.

3. A retrospective cohort study of Workit Health members found that the program’s retention rate was 62% at three months.

4. Workit Health makes it easier to quit drinking or recover from opioid addiction without leaving home.

5. In this analysis, 99% of Workit Health members were adherent to the program, testing positive for buprenorphine at all time points.

6. Workit Health’s 100% virtual addiction treatment programs are available in select states.

7. Get ongoing support—Follow-up provider appointments will support your recovery, and online recovery groups will help you connect with others and build skills to navigate life sober.

8. Workit Health takes a whole-person, harm-reduction approach to helping people recover.

9. Workit Health accepts many commercial insurance plans, plus Medicaid and Medicare in many states.

10. Workit Health’s outcomes meet or surpass those of in-person treatment.

11. Founded by two women in recovery in 2015, we believe that everyone deserves help at the moment they’re ready to recover.

Workit Health Customer Insights

1. It makes life much easier when you don't have to try and balance a healthy work life, and explain to your boss that you need off at certain times and certain days to go into a treatment center or go to a group.

2. I hope these were just aberrations, and that these problems have been resolved.... I wanted to rewrite this review since I have been working with some different types of educational materials.

3. these guys are AWESOME! Keep up the good work guys!!!!!just started the program and it has been very smooth.

4. Workit met my needs perfectly, at least until I tried rescheduling a missed appointment (missed appointment due to technical issues on their end) which has been impossible.

5. I've been trying to pick up a prescription for days, and their medical team has been completely unresponsive, and has provided no help whatsoever.

6. There were a few things that really stuck with me, like keeping a cravings log and carrying a coping card, and I honestly hope to work more with this app moving forward.they have everything you could imagine covered with this app.

7. I think the Workit app is set up really well, beginning with you exploring your goals, and then describing the physiology of addiction, and then having you explore triggers and coping mechanisms, and then on from there.

8. I really enjoy having access to coursework 24/7 and access to groups 5 days a week at all different times throughout the day.

9. Please have a phone number listed or some other simple way where we can easily resolve these issues .Edit: the issue finally was resolved, but the lack of communication is still pretty disconcerting.

10. The bond that I have w my doctor has definitely helped me stay cleanTruly a unique treatment experience that is just as effective, if not more effective than a traditional treatment center.

11. so I would recommend this service and app to any one who needs help with there addiction.Everything about Work it is perfect, the team they have is perfect and my Dr.

Steps to Troubleshoot & Fix Workit Health Issues

1. Fix Workit Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Workit Health: Restarting the app will resolve most errors.
  2. Update the Workit Health App. Here is how:
    1. On Android goto PlayStore » Search for "Workit Health" » Open Workit Health » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Workit Health » click "UPDATE".
  3. Clear Workit Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Workit Health servers.
    1. On Android, goto Settings » Apps » Select "Workit Health" » click Storage » click "Clear Cache".
  4. Check Workit Health app permissions. If any of these permissions required to use your device's features are disenabled, Workit Health might not work.
  5. Uninstall and reinstall Workit Health. If nothing else has worked, completely uninstall Workit Health then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Workit Health not working


2. Fix Workit Health Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Workit Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Workit Health not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Workit Health may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I was a patient with workit health for 3 months and canceled my subscription but I would like to uncancel the subscription and reopen my account but the workit health app won't let me nor will the website and I can't find a number to call support or message support please help my number is 8505444832 or email Stylist9778@redacted

    — by Ashley Williams 2 years ago

  • Subscription Cancellation Request

    — by Monika 2 years ago

  • Account Delete

    — by Prapti 2 years ago

  • Subscriptions cancel

    — by Prapti 2 years ago

  • It is within the 24 hr requirement that im canceling so pls reverse my charge.

    — by Gerri 3 years ago