Published by Workit Health on Oct 2, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Workit Health?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. It makes life much easier when you don't have to try and balance a healthy work life, and explain to your boss that you need off at certain times and certain days to go into a treatment center or go to a group.

2. I hope these were just aberrations, and that these problems have been resolved.... I wanted to rewrite this review since I have been working with some different types of educational materials.

3. these guys are AWESOME! Keep up the good work guys!!!!!just started the program and it has been very smooth.

4. Workit met my needs perfectly, at least until I tried rescheduling a missed appointment (missed appointment due to technical issues on their end) which has been impossible.

5. I've been trying to pick up a prescription for days, and their medical team has been completely unresponsive, and has provided no help whatsoever.

6. There were a few things that really stuck with me, like keeping a cravings log and carrying a coping card, and I honestly hope to work more with this app moving forward.they have everything you could imagine covered with this app.

7. I think the Workit app is set up really well, beginning with you exploring your goals, and then describing the physiology of addiction, and then having you explore triggers and coping mechanisms, and then on from there.

8. I really enjoy having access to coursework 24/7 and access to groups 5 days a week at all different times throughout the day.

9. Please have a phone number listed or some other simple way where we can easily resolve these issues .Edit: the issue finally was resolved, but the lack of communication is still pretty disconcerting.

10. The bond that I have w my doctor has definitely helped me stay cleanTruly a unique treatment experience that is just as effective, if not more effective than a traditional treatment center.

11. so I would recommend this service and app to any one who needs help with there addiction.Everything about Work it is perfect, the team they have is perfect and my Dr.

Steps to Troubleshoot & Fix Workit Health Issues

1. Fix Workit Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Workit Health: Restarting the app will resolve most errors.
  2. Update the Workit Health App. Here is how:
    1. On Android goto PlayStore » Search for "Workit Health" » Open Workit Health » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Workit Health » click "UPDATE".
  3. Clear Workit Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Workit Health servers.
    1. On Android, goto Settings » Apps » Select "Workit Health" » click Storage » click "Clear Cache".
  4. Check Workit Health app permissions. If any of these permissions required to use your device's features are disenabled, Workit Health might not work.
  5. Uninstall and reinstall Workit Health. If nothing else has worked, completely uninstall Workit Health then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Workit Health not working


2. Fix Workit Health Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Workit Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Workit Health not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Workit Health may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Ashley Williams

I was a patient with workit health for 3 months and canceled my subscription but I would like to uncancel the subscription and reopen my account but the workit health app won't let me nor will the website and I can't find a number to call support or message support please help my number is 8505444832 or email Stylist9778@redacted

— 2 years ago by Monika

Subscription Cancellation Request

— 2 years ago by Prapti

Account Delete

— 2 years ago by Prapti

Subscriptions cancel

— 3 years ago by Gerri

It is within the 24 hr requirement that im canceling so pls reverse my charge.