Contact Docquity Customer Service

Why should I report an Issue with Docquity: The Doctors' Network?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Docquity to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Join Docquity to exchange knowledge with a diverse network of medical experts, conveniently gain access to educational resources and accreditations, attend courses and webinars by industry leaders, and browse an extensive virtual library - all through a private and secure platform. 1.

2. Docquity is Southeast Asia’s largest professional community of doctors, empowering over 400,000 verified healthcare professionals to learn, connect, and grow.

3. Only verified doctors from medical societies and associations are accepted into the Docquity network.

4. Medical case discussions: gain support from capable peers and specialists who understand the challenges you face. 2.

5. Medical insights: learn at your own pace from an in-depth database of journals, publications, and recorded sessions. 6.

6. Webinars: join informative sessions with industry leaders, brought live to your device or available on-demand. 4.

7. Doctalks: consume short, instructive medical videos created by experts within your field. 5.

8. Our greatest resource is ultimately our trusted community of doctors who connect with the desire to improve patient outcomes.

9. CPD/CME credits: earn certificates from top medical associations and institutions, quickly and seamlessly. 3.

10. Your lifelong education and support system begins here, with Docquity.

11. And so much more including knowledge-sharing, events, and job opportunities.

1. I suggest you to let us to download it for free but stamped specific to user's device so if the file copied to other devices, it can't opened.I am unable to access some events on Docquity despite receiving personal email from the organizer.

2. Good App for doctor who looking for New Way To learn and get Free Credit Pointi am not able log in my account, otp sent to my sms but when key in it says in valid password.useless App Please delete the data you've collected.

3. The purpose of this app.is to make us doctor knows more about a topic right? what is the purpose to make this e-courses if we can't save what we have learnt? if the problem is copyright, then just make a watermark behind it (the tables, the pages, etc).

4. Even if there is, it must have been hidden somewhere that I could not find it.Good app, but I don't know how to download the lecture files and videos.

5. in conclusion the application turned bad.related about certificate, i already updated to the last version and got email message that you should click JOINED.

6. It is also very difficult to scan the organizer's QR code whilst at the same time watching a live webinar with a handphone.

7. I do not feel safe putting my personal information in the apps for the obvious lack of security.

8. Try few time still not log in successful.I cannot screenshot or screen capture the lesson I have taken.

9. It is not able sync between different devices, causing failure to collect CPD points.

10. there is only yg ada yang akan datang hadir berakhir so sucking the phone bandwith with the background program always run.

11. When I try looking for those writeups in the app, I have no idea how to find them.Poor system.

1. Fix Docquity Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Docquity: Restarting the app will resolve most errors.
2. Update the Docquity App. Here is how:
   1. On Android goto PlayStore » Search for "Docquity" » Open Docquity: The Doctors' Network » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Docquity » click "UPDATE".
3. Clear Docquity: The Doctors' Network app cache: Clearing cached data will force your app to retrieve the latest data directly from Docquity servers.
   1. On Android, goto Settings » Apps » Select "Docquity: The Doctors' Network" » click Storage » click "Clear Cache".
4. Check Docquity app permissions. If any of these permissions required to use your device's features are disenabled, Docquity might not work.
5. Uninstall and reinstall Docquity. If nothing else has worked, completely uninstall Docquity then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Docquity not working

2. Fix Docquity Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Docquity be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Docquity not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Docquity may not be able to connect to the Internet when running in the background.