Published by Docquity on Oct 9, 2023

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Why should I report an Issue with Docquity- The Doctors' Network?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Docquity to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Docquity- The Doctors' Network

1. On Docquity doctors can earn accredited SKP/CPD/CME credits from leading medical associations and institutions, gain exclusive access to summarized International Medical Journals & Guidelines, watch Medical Videos & Live Medical webinars from key opinion leaders on variety of specialized topics and send HIPAA compliant messages to peers. 1.

2. Join Docquity and connect with over 350,000 verified doctors to discuss real world medical cases and experiences and learn from each other in a secure private network.

3. With this you’ll never miss an important event or an update on Docquity i. e. most relevant to you. · Live Medical Case Discussions for sharing clinical insights and right diagnosis.

4. Docquity is SE Asia’s fastest growing Medical Education and Knowledge sharing platform, exclusively for Doctors.

5. Free access to leading and prestigious International Medical Journals and Open Access Journals is available for verified doctors.

6. The accreditation is done by leading medical associations of Indonesia, Malaysia & Philippines. · Summarized Medical Journals, Articles and Guidelines to stay abreast advances in Medicine.

7. HIPAA Chat on Docquity allows you to start chatting with Doctors available on Docquity, or invite your peers to Docquity to chat with them.

8. Watch medical webinars from key opinion leaders discussing variety of specialized medical topics.

9. It covers concepts and treatment demonstrations, medical anatomy videos performed by senior doctors.

10. Docquity launches secured healthcare messaging platform for doctors.

11. DocTalks is a library of short video lectures brought to you by doctors from academia, research institutions and experts across specializations, globally.

Docquity- The Doctors' Network Customer Insights

1. I suggest you to let us to download it for free but stamped specific to user's device so if the file copied to other devices, it can't opened.I am unable to access some events on Docquity despite receiving personal email from the organizer.

2. Good App for doctor who looking for New Way To learn and get Free Credit Pointi am not able log in my account, otp sent to my sms but when key in it says in valid password.useless App Please delete the data you've collected.

3. The purpose of this to make us doctor knows more about a topic right? what is the purpose to make this e-courses if we can't save what we have learnt? if the problem is copyright, then just make a watermark behind it (the tables, the pages, etc).

4. Even if there is, it must have been hidden somewhere that I could not find it.Good app, but I don't know how to download the lecture files and videos.

5. in conclusion the application turned bad.related about certificate, i already updated to the last version and got email message that you should click JOINED.

6. It is also very difficult to scan the organizer's QR code whilst at the same time watching a live webinar with a handphone.

7. I do not feel safe putting my personal information in the apps for the obvious lack of security.

8. Try few time still not log in successful.I cannot screenshot or screen capture the lesson I have taken.

9. It is not able sync between different devices, causing failure to collect CPD points.

10. there is only yg ada yang akan datang hadir berakhir so sucking the phone bandwith with the background program always run.

11. When I try looking for those writeups in the app, I have no idea how to find them.Poor system.

Steps to Troubleshoot & Fix Docquity- The Doctors' Network Issues

1. Fix Docquity- The Doctors' Network Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Docquity- The Doctors' Network: Restarting the app will resolve most errors.
  2. Update the Docquity- The Doctors' Network App. Here is how:
    1. On Android goto PlayStore » Search for "Docquity- The Doctors' Network" » Open Docquity- The Doctors' Network » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Docquity- The Doctors' Network » click "UPDATE".
  3. Clear Docquity- The Doctors' Network app cache: Clearing cached data will force your app to retrieve the latest data directly from Docquity- The Doctors' Network servers.
    1. On Android, goto Settings » Apps » Select "Docquity- The Doctors' Network" » click Storage » click "Clear Cache".
  4. Check Docquity- The Doctors' Network app permissions. If any of these permissions required to use your device's features are disenabled, Docquity- The Doctors' Network might not work.
  5. Uninstall and reinstall Docquity- The Doctors' Network. If nothing else has worked, completely uninstall Docquity- The Doctors' Network then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Docquity- The Doctors' Network not working

2. Fix Docquity- The Doctors' Network Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Docquity- The Doctors' Network be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Docquity- The Doctors' Network not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Docquity- The Doctors' Network may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i can't receive otp from docquity, hence, i cannot log in to my account

    — by Lyzel Tagud 3 weeks ago

  • My account was permanently block i was to log in

    — by Dra.Julie AlonAlon 1 year ago

  • I want to learn with doquity but I have not OTC

    — by Hồng Lê thi 1 year ago

  • I first register this account when I was a medical student, and after I graduated, the account remains as when I was a student and I can't reach out to my graduated society. I am not sure whether it is about my account has not been updated [though I could not find any where to update my profile that I am graduated and I now have medical license] or what is wrong with it why I can't reach out to Thailand's medical society. my phone number is +66918355654

    — by Chatdanai Chanthowong 1 year ago

  • How to change mobile number in doquity profile

    — by Jose Ligat Tambuyat Jr 1 year ago

  • For change CME to CDE and input medical registration number

    — by Meylia lestari br purba 1 year ago

  • My information on apps can’t be change. So I need to restart my account. I already tried several methode but there’s no result. So I want to delete my account for now

    — by Nabilah Nazalika 1 year ago

  • To whom it may concern. I had some mistakes on my account and I can not change my speciality. I am general medicine doctor, and mistaken register myself as dentist when creating acount. I can not change on my profile. So, i want to delete my current account and create another account

    — by ros alwani binti abdullah 1 year ago

  • Good day. I would like to request for deletion of my Doquity Account made. It was mistakenly done by me and because of unstable internet, I fill in my data under Dentistry Program. Hoping for your considerations and understanding. Thank you.

    — by Eleni Aine Giralao 2 years ago

  • Please delete my account
    Tel : +66 818556792

    — by Sutthiwat Rawisaengsun 2 years ago

  • i entered the wrong information and have no use for it

    — by Kristina Catherine Tuazon 2 years ago

  • Hi Docquity, I have trouble accessing to the events sent by Docquity via email because of my old account linked to my mobile number. Previously, I created a testing account but I can’t delete it. Can you guide me on how to delete my testing account. Thanks.

    — by Emileen 2 years ago