Published by Community Health Network on Apr 10, 2024

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Why should I report an Issue with Community Health Network?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Community Health Network to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Community Health Network

1. With Community Health Network app you can check your medical record, schedule an appointment, pay your bill, or complete a virtual doctor visit on any mobile device.

2. The app even provides directions, visitor information, and makes it easy to find a physician.

3. The Community Health Network app provides information on 9 hospitals, 12 Walgreens clinics, MedCheck urgent care locations and multiple physician offices and other health-related services.

Community Health Network Customer Insights

1. I'm on a reinstall, will update, but this stuff should NOT be needed on a well prepared app Reinstall didn't work, it's stuck at "Loading events data" So far I've uninstalled, cleared/cleaned cache, reinstalled and nothing works!I reinstalled this app because it wouldn't open and a message finally came up that said there is no internet connection.

2. There is no problem with my internet connection.Used this app fine for years until recently - now it just gets stuck in a load loop during "loading events data" and eventually crashes.

3. Will change rating IF it's fixed and stops happening.It stopped working and would stick on loading screen.

4. I hate having to access mychart through a web browser but I guess that's where I am now 🥲Would not open when I entered my username and password, just kept searching in an endless loop.

5. And how easy it is 2 follow simple instructions 2 do all of those things.Just stopped working one day.

6. Roger PetrieThis app was wonderful worked beautifully and helped me keep track of payments appointments, everything medically related .

7. I have had to use the actual portal online, which isn't as convenient at all.Just stopped working.

8. I have done phone updates, uninstalled and reinstalled app.

9. Just stuck at loading screen.

10. I loved it now it has just stopped loading.

11. Stuck on loading page.

Steps to Troubleshoot & Fix Community Health Network Issues

1. Fix Community Health Network Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Community Health Network: Restarting the app will resolve most errors.
  2. Update the Community Health Network App. Here is how:
    1. On Android goto PlayStore » Search for "Community Health Network" » Open Community Health Network » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Community Health Network » click "UPDATE".
  3. Clear Community Health Network app cache: Clearing cached data will force your app to retrieve the latest data directly from Community Health Network servers.
    1. On Android, goto Settings » Apps » Select "Community Health Network" » click Storage » click "Clear Cache".
  4. Check Community Health Network app permissions. If any of these permissions required to use your device's features are disenabled, Community Health Network might not work.
  5. Uninstall and reinstall Community Health Network. If nothing else has worked, completely uninstall Community Health Network then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Community Health Network not working


2. Fix Community Health Network Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Community Health Network be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Community Health Network not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Community Health Network may not be able to connect to the Internet when running in the background.

Reported Issues