Contact Doctor On Demand Customer Service

Why should I report an Issue with Doctor On Demand?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Doctor On Demand, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After you select the type of visit and provide your history and symptoms, you’ll meet with your provider.

2. After the visit, you can review your visit details in your Doctor On Demand health record.

3. Connect face-to-face with board-certified providers and licensed therapists over live video on your smartphone or tablet.

4. From medical to mental health, we’re here to make sure your family gets the care they need.

5. Our providers are available 24 hours a day, seven days a week.

6. See exactly what your visit will cost before you connect.

7. You can see a provider immediately or schedule a visit at your convenience.

8. Total Virtual Care™ available when you are – anytime, anywhere.

9. Your doctor may recommend lab work and treatment, including prescriptions.

10. How much do visits cost and do you accept insurance?

11. Our services are available with and without insurance.

1. And most therapists that I've researched prefer to meet virtually anyway.I started using Doctor on Demand about six months ago for mental health issues, and so far it's been pretty good.

2. Pretty much every session we have an issue with the video stopping to work and so we have to switch to a phone call which still works but it's not quite the same when you're trying to do things like EMDR or other exercises where visual is important.

3. If the counselor feels like I might need to be reminded of something, there's a place for notes that I can go back and review information.Patients being able to reliably schedule appointments is a very important part of telemedicine.

4. I'm working with a great therapist and I've been able, in the past, to see doctors for minor urgent issues.

5. I'm not sure how well it would work for physical ailments, but as far as mental health goes it's 100% better than doing nothing! App is easy to navigate with good reminders for appointments.

6. And customer service dared to call it a connection issue when they messaged me two days later.All of my sessions have had great video connectivity.

7. I love my therapist I think she's doing wonderful job I'm very hopeful of where we're going with our sessions.Love the service but the app has glitches that they haven't fixed in months.

8. It doesn't replace seeing providers in person, but as an app, it works great and has been an excellent resource.

9. Regardless of insurance coverage, if tech issues prevent the session from launching, you'll be charged full price and will have to request a refund.

10. I recommend setting alarms using the add to calendar function to avoid missing an appointment.I had an appointment scheduled and the connection was great.

11. For example, you can't book follow ups from the follow up reminder notices or multiple appointments at once from the calendar... it fails and gives you an error notice.

1. Fix Doctor On Demand Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Doctor On Demand: Restarting the app will resolve most errors.
2. Update the Doctor On Demand App. Here is how:
   1. On Android goto PlayStore » Search for "Doctor On Demand" » Open Doctor On Demand » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doctor On Demand » click "UPDATE".
3. Clear Doctor On Demand app cache: Clearing cached data will force your app to retrieve the latest data directly from Doctor On Demand servers.
   1. On Android, goto Settings » Apps » Select "Doctor On Demand" » click Storage » click "Clear Cache".
4. Check Doctor On Demand app permissions. If any of these permissions required to use your device's features are disenabled, Doctor On Demand might not work.
5. Uninstall and reinstall Doctor On Demand. If nothing else has worked, completely uninstall Doctor On Demand then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Doctor On Demand not working

2. Fix Doctor On Demand Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Doctor On Demand be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Doctor On Demand not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Doctor On Demand may not be able to connect to the Internet when running in the background.